On behalf of the Public Transport Authorities (PTAs) in Denmark, FlexDanmark handles Demand Responsive Public Transport generally termed flex traffic.
Flex traffic covers transport of citizens not able to use common public transport services (e.g. bus, train, etc.) and citizens in first- or last-mile transport in coordination with traditional public transport services. FlexDanmark coordinates and plans all flex traffic in Denmark based on several service parameters which are determined by the local authorities. The goal is to identify the cheapest available vehicle and maximise coordination. The coordination is handled via the present co-ordinated DRT support system. FlexDanmark plans to conduct a tender for development, implementation, operation, maintenance and support of a new IT solution for planning and optimisation of co-ordinated Demand Responsive Transport (DRT) in the form of a contract for a core optimisation tool and a contract covering booking, monitoring, etc.