{"bekendtgoerelseNoegle":{"noticeId":{"value":"a2fe6423-c5e2-4267-9349-3565f8e2d198"},"noticeVersion":{"value":"01"},"noticePublicationNumber":{"value":"00791601-2024"}},"htmlDA":"\n\n \n 1 Køber1.1 KøberOfficielt navn: Danske Lotteri Spil A/S\n Køberens retlige status: Offentligretligt organ\n Den ordregivende myndigheds aktiviteter: Fritid, kultur og religion\n \n 1.1 KøberOfficielt navn: Danske Spil A/S\n Køberens retlige status: Offentligretligt organ\n Den ordregivende myndigheds aktiviteter: Fritid, kultur og religion\n \n 1.1 KøberOfficielt navn: Det Danske Klasselotteri A/S\n Køberens retlige status: Offentligretligt organ\n Den ordregivende myndigheds aktiviteter: Fritid, kultur og religion\n \n \n 2 Procedure2.1 ProcedureTitel: Tender for Agreement regarding Application Development and Application Services for\n Lotto app\n Beskrivelse: The contracting entity has conducted a tender with the following description: The\n contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch\n tickets and other e-instant games. The company is owned by Danske Spil A/S and are\n part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the\n Danish government. The remaining 20% are held by two individual sports organisations\n (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10%\n of the shares. This tender concerns an agreement concerning Application Development\n and Application Services related to Lotto-app and Associated Services. It is the contracting\n entity’s overall ambition to have the best and most acknowledged app for lottery games\n in the industry. The Agreement covers the following main services: A) Application\n Development B) Application Services C) Services as per Order in the form of Strategic\n Advice Ad main service A) Application Development covers the development of a new\n app for the Customer's lottery games. The app shall be developed in accordance with\n the Customer's requirements, including specific requirements for design. The Supplier\n shall deliver a native app for Apple iOS and a native app for Google Android. The\n purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's\n lottery game with the existing functions. The Lotto-app is used by approximately 480.000\n users covering all ages (above 18 years), sex and parts of Denmark. As such, the users\n cover a broad demography with differing technological skills. The app shall integrate\n to the Customer's middlelayer API's and use the Customer's SDK's as described in the\n Agreement. Before delivery of the Lotto-app, the Supplier shall perform comprehensive\n and well-structured testing of the app to ensure high quality of the app, and compliance\n with the Agreement. Ad main service B) After delivery of the Lotto-app, cf. main service\n A), the Supplier shall deliver Application Services. Application Services covers support\n and maintenance. The Application Services shall be delivered from the acceptance date\n and untill termination of the Agreement. The Supplier's support service shall allow\n the Customer to contact competent support staff that can help the Customer in case\n of Incidents. The support function shall be available for requests during 8:-24:00\n all days. Maintenance covers maintenence and continuing improvements to the app, including\n adaption to new versions of operations systems and third-party libraries. Maintenance\n shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance\n services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's\n premises at least 2 whole days a week. The maintenance services shall be delivered\n according to the Customer's SAFE coorperation method and the fixed allocation team\n shall participate as part of the Agile Release Train. Ad main service C) The Supplier\n shall deliver Services as per Order in the form of Strategic Advice. Strategic Advice\n covers advice related to UX, IT-strategy, commercial optimization, innovation and\n analyses (e.g. based on user tests or data from the app). *** In addition to Strategic\n Advice, the Customer shall be able to procure Subsequent Development, New Development\n and Additional Application Services as Services as per Order. However, these services\n are not to be considered as main services. In general, reference is made to the tender\n material for more information.\n Identifikator for proceduren: a349efa7-efb2-4d27-bf46-e1beb03db595\n Tidligere bekendtgørelse: 88833be5-fb90-450e-90c8-ceb12f8ded99-01\n \n Udbudsprocedure: Udbud med forhandling/indkaldelse af tilbud med forudgående offentliggørelse\n Proceduren er en hasteprocedure: nej\n Hovedpunkterne i proceduren: The procedure consisted of a 1) pre-qualification phase and 2) the tender stage. Pre-qualification\n is conducted as stated in the Contract notice. The deadline for application was 31\n May at 13.00 local Danish time. Prequalified Tenderers was invited to submit initial\n tender. After receipt of initial tenders, the contracting entity conducted individual\n negotiation meetings with all tenderers who have submitted an initial tender within\n the deadline stated. The negotiations was conducted in accordance with the principle\n of equal treatment, and all tenderers were given the same amount of time for negotiations\n with the contracting entity. For further information on the process of the negotiations,\n reference is made to the tender specifications.\n 2.1.1 FormålKontraktens art: Tjenesteydelser\n Primær klassificering (cpv): 72000000 It-tjenester: rådgivning, programmeludvikling, internet og support\n Yderligere klassificering (cpv): 72200000 Programmering af software og konsulentvirksomhed\n Yderligere klassificering (cpv): 72210000 Programmeringsservice i forbindelse med programmelpakker\n Yderligere klassificering (cpv): 72212000 Programmeringsservice i forbindelse med applikationsprogrammel\n Yderligere klassificering (cpv): 72212100 Branchespecifik programmeludvikling\n Yderligere klassificering (cpv): 72212900 Udvikling af forskelligt programmel og computersystemer\n Yderligere klassificering (cpv): 72230000 Udvikling af kundespecificeret programmel\n Yderligere klassificering (cpv): 72232000 Udvikling af programmel til transaktionsbehandling og kundespecificeret programmel\n Yderligere klassificering (cpv): 72240000 Systemanalyse og programmering\n Yderligere klassificering (cpv): 72243000 Programmeringstjenester\n Yderligere klassificering (cpv): 72246000 Systemrådgivning\n Yderligere klassificering (cpv): 72253000 Help-desk og støttetjenester\n Yderligere klassificering (cpv): 72254000 Programmeltestning\n Yderligere klassificering (cpv): 72260000 Programmelrelaterede tjenester\n Yderligere klassificering (cpv): 72261000 Programmelsupport\n Yderligere klassificering (cpv): 72262000 Programmeludvikling\n Yderligere klassificering (cpv): 72263000 Implementering af programmel\n Yderligere klassificering (cpv): 72265000 Konfigurering af programmel\n Yderligere klassificering (cpv): 72266000 Konsulentvirksomhed i forbindelse med programmel\n Yderligere klassificering (cpv): 72267000 Programmelvedligeholdelses- og reparationstjenester\n Yderligere klassificering (cpv): 72268000 Levering af programmel\n Yderligere klassificering (cpv): 79300000 Markedsundersøgelser og økonomiske konsekvensanalyser, rundspørger og statistikker\n Yderligere klassificering (cpv): 79400000 Virksomhedsrådgivning og administrativ rådgivning samt beslægtede tjenesteydelser\n Yderligere klassificering (cpv): 79410000 Virksomhedsrådgivning og administrativ rådgivning\n Yderligere klassificering (cpv): 92350000 Lotteri- og totalisatorspil\n Yderligere klassificering (cpv): 92351000 Spillevirksomhed\n \n 2.1.2 UdførelsesstedPostadresse: Korsdalsvej 135 \n \n \n Landespecifik underafdeling (NUTS): Københavns omegn (DK012)\n \n \n 2.1.3 VærdiAnslået værdi eksklusiv moms: 100.000.000 Dansk krone\n \n 2.1.4 Generelle oplysningerYderligere oplysninger: The contracting authority entity submitted a contract notice with ID 263124-2024 on\n 30 April 2024 regarding the tender for Agreement for Application Development and Application\n Services Related to Lotto App. Alongside the tender process, the contracting entity\n has initiated the development of a new corporate strategy for the period 2025-2030,\n which also covers the duration of the contract under tender. Among other things, this\n strategy process includes considerations about an analysis of the sourcing model,\n such as the allocation of tasks covered by the tendered contract. Based on the ongoing\n work with the corporate strategy, including considerations regarding adjustments to\n the sourcing model, the contracting authority has determined that the tendered contract\n (\"Agreement for Application Development and Application Services Related to Lotto\n App\") will not sufficiently reflect the anticipated new strategic objectives. This\n applies to both the scope of services in the contract and the evaluation model used\n to award the contract, as outlined in Appendix A of the Tender Specifications. Accordingly,\n the contracting entity has decided to cancel the tender process.\n \n \n Danish Public Procurement Act - The tender procedure is covered by the Danish Public Procurement Act (Act No. 1564\n of 15 December 2015 as amended), which implements the Public Procurement Directive\n (Directive 2014/24/EU).\n \n \n \n 5 Delkontrakt5.1 Teknisk ID for partiet: LOT-0000Titel: Tender for Agreement regarding Application Development and Application Services for\n Lotto app\n Beskrivelse: The contracting entity has conducted a tender with the following description: The\n contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch\n tickets and other e-instant games. The company is owned by Danske Spil A/S and are\n part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the\n Danish government. The remaining 20% are held by two individual sports organisations\n (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10%\n of the shares. This tender concerns an agreement concerning Application Development\n and Application Services related to Lotto-app and Associated Services. It is the contracting\n entity’s overall ambition to have the best and most acknowledged app for lottery games\n in the industry. The Agreement covers the following main services: A) Application\n Development B) Application Services C) Services as per Order in the form of Strategic\n Advice Ad main service A) Application Development covers the development of a new\n app for the Customer's lottery games. The app shall be developed in accordance with\n the Customer's requirements, including specific requirements for design. The Supplier\n shall deliver a native app for Apple iOS and a native app for Google Android. The\n purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's\n lottery game with the existing functions. The Lotto-app is used by approximately 480.000\n users covering all ages (above 18 years), sex and parts of Denmark. As such, the users\n cover a broad demography with differing technological skills. The app shall integrate\n to the Customer's middlelayer API's and use the Customer's SDK's as described in the\n Agreement. Before delivery of the Lotto-app, the Supplier shall perform comprehensive\n and well-structured testing of the app to ensure high quality of the app, and compliance\n with the Agreement. Ad main service B) After delivery of the Lotto-app, cf. main service\n A), the Supplier shall deliver Application Services. Application Services covers support\n and maintenance. The Application Services shall be delivered from the acceptance date\n and untill termination of the Agreement. The Supplier's support service shall allow\n the Customer to contact competent support staff that can help the Customer in case\n of Incidents. The support function shall be available for requests during 8:-24:00\n all days. Maintenance covers maintenence and continuing improvements to the app, including\n adaption to new versions of operations systems and third-party libraries. Maintenance\n shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance\n services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's\n premises at least 2 whole days a week. The maintenance services shall be delivered\n according to the Customer's SAFE coorperation method and the fixed allocation team\n shall participate as part of the Agile Release Train. Ad main service C) The Supplier\n shall deliver Services as per Order in the form of Strategic Advice. Strategic Advice\n covers advice related to UX, IT-strategy, commercial optimization, innovation and\n analyses (e.g. based on user tests or data from the app). *** In addition to Strategic\n Advice, the Customer shall be able to procure Subsequent Development, New Development\n and Additional Application Services as Services as per Order. However, these services\n are not to be considered as main services. In general, reference is made to the tender\n material for more information.\n \n 5.1.1 FormålKontraktens art: Tjenesteydelser\n Primær klassificering (cpv): 72000000 It-tjenester: rådgivning, programmeludvikling, internet og support\n Yderligere klassificering (cpv): 72200000 Programmering af software og konsulentvirksomhed\n Yderligere klassificering (cpv): 72210000 Programmeringsservice i forbindelse med programmelpakker\n Yderligere klassificering (cpv): 72212000 Programmeringsservice i forbindelse med applikationsprogrammel\n Yderligere klassificering (cpv): 72212100 Branchespecifik programmeludvikling\n Yderligere klassificering (cpv): 72212900 Udvikling af forskelligt programmel og computersystemer\n Yderligere klassificering (cpv): 72230000 Udvikling af kundespecificeret programmel\n Yderligere klassificering (cpv): 72232000 Udvikling af programmel til transaktionsbehandling og kundespecificeret programmel\n Yderligere klassificering (cpv): 72240000 Systemanalyse og programmering\n Yderligere klassificering (cpv): 72243000 Programmeringstjenester\n Yderligere klassificering (cpv): 72246000 Systemrådgivning\n Yderligere klassificering (cpv): 72253000 Help-desk og støttetjenester\n Yderligere klassificering (cpv): 72254000 Programmeltestning\n Yderligere klassificering (cpv): 72260000 Programmelrelaterede tjenester\n Yderligere klassificering (cpv): 72261000 Programmelsupport\n Yderligere klassificering (cpv): 72262000 Programmeludvikling\n Yderligere klassificering (cpv): 72263000 Implementering af programmel\n Yderligere klassificering (cpv): 72265000 Konfigurering af programmel\n Yderligere klassificering (cpv): 72266000 Konsulentvirksomhed i forbindelse med programmel\n Yderligere klassificering (cpv): 72267000 Programmelvedligeholdelses- og reparationstjenester\n Yderligere klassificering (cpv): 72268000 Levering af programmel\n Yderligere klassificering (cpv): 79300000 Markedsundersøgelser og økonomiske konsekvensanalyser, rundspørger og statistikker\n Yderligere klassificering (cpv): 79400000 Virksomhedsrådgivning og administrativ rådgivning samt beslægtede tjenesteydelser\n Yderligere klassificering (cpv): 79410000 Virksomhedsrådgivning og administrativ rådgivning\n Yderligere klassificering (cpv): 92350000 Lotteri- og totalisatorspil\n Yderligere klassificering (cpv): 92351000 Spillevirksomhed\n \n 5.1.2 UdførelsesstedPostadresse: Korsdalsvej 135 \n \n \n Landespecifik underafdeling (NUTS): Københavns omegn (DK012)\n \n \n \n \n 5.1.4 FornyelseHøjeste antal fornyelser: 4\n Køberen forbeholder sig retten til at foretage yderligere indkøb fra entreprenøren som beskrevet her: The Customer shall have the option to extend the term of the Agreement for up to four\n (4) additional periods of twelve (12) months each.\n \n 5.1.5 VærdiAnslået værdi eksklusiv moms: 100.000.000 Dansk krone\n \n 5.1.6 Generelle oplysningerIndkøbsprojekt, der ikke finansieres med EU-midler\n Udbuddet er omfattet af aftalen om offentlige udbud (GPA): ja\n Yderligere oplysninger: The contracting authority entity submitted a contract notice with ID 263124-2024 on\n 30 April 2024 regarding the tender for Agreement for Application Development and Application\n Services Related to Lotto App. Alongside the tender process, the contracting entity\n has initiated the development of a new corporate strategy for the period 2025-2030,\n which also covers the duration of the contract under tender. Among other things, this\n strategy process includes considerations about an analysis of the sourcing model,\n such as the allocation of tasks covered by the tendered contract. Based on the ongoing\n work with the corporate strategy, including considerations regarding adjustments to\n the sourcing model, the contracting authority has determined that the tendered contract\n (\"Agreement for Application Development and Application Services Related to Lotto\n App\") will not sufficiently reflect the anticipated new strategic objectives. This\n applies to both the scope of services in the contract and the evaluation model used\n to award the contract, as outlined in Appendix A of the Tender Specifications. Accordingly,\n the contracting entity has decided to cancel the tender process.\n \n 5.1.10 TildelingskriterierKriterium:\n \n Beskrivelse: Reference is made to the tender material\n Vægtning (procentdel, præcis): 35\n \n Kriterium:\n \n Beskrivelse: Reference is made to the tender material\n Vægtning (procentdel, præcis): 65\n \n \n 5.1.12 UdbudsvilkårOplysninger om undersøgelsesfrister: Pursuant to the Danish Act on the Complaints Board for Public Procurement, etc. (lov\n om Klagenævnet for Udbud m.v.) (the Act is available (in Danish) at www.retsinformation.dk),\n the following deadlines apply to the lodging of complaints: Complaints of not having\n been selected must be submitted to the Danish Complaints Board for Public Procurement\n before the expiry of 20 calendar days, see section 7(1) of the Act, from the day after\n submission of notification to the candidates concerned of the identity of the successful\n tenderer where the notification is accompanied by an explanation of the grounds for\n the decision in accordance with section 2(1), para (1) of the Act and section 171(2)\n of the Danish Public Procurement Act. In other situations, complaints of award procedures,\n see section 7(2) of the Act, must be lodged with the Danish Complaints Board for Public\n Procurement before the expiry of: 1) 45 calendar days after the contracting entity\n has published a notice in the Official Journal of the European Union that the contracting\n entity has entered into a contract. The deadline is calculated from the day after\n the day when the notice was published. 2) 30 calendar days calculated from the day\n after the day when the contracting entity has notified the candidates concerned that\n a contract based on a framework agreement with reopening of competition or a dynamic\n purchasing system has been entered into if the notification has included an explanation\n of the relevant grounds for the decision. 3) 6 months after the contracting entity\n entered into a framework agreement calculated from the day after the day when the\n contracting entity notified the candidates and tenderers concerned, see section 2(2)\n of the Act and section 171(4) of the Danish Public Procurement Act. 4) 20 calendar\n days calculated from the day after the contracting entity has submitted notification\n of its decision, see section 185(2) of the Danish Public Procurement Act. Not later\n than at the time of lodging a complaint with the Danish Complaints Board for Public\n Procurement, the complainant must notify the contracting entity in writing that a\n complaint has been lodged with the Danish Complaints Board for Public Procurement\n and whether the complaint was lodged during the standstill period, see section 6(4)\n of the Act. In cases where the complaint was not lodged within the standstill period,\n the complainant must furthermore indicate whether a suspensory effect of the complaint\n has been requested, see section 12(1) of the Act. The e-mail address of the Complaints\n Board for Public Procurement is klfu@naevneneshus.dk. The Complaints Board’s own complaints\n procedure is available at https://naevneneshus.dk/start-din-klage/klagenaevnet-for-udbud/vejledning/.\n \n 5.1.15 Teknikker\n Oplysninger om det dynamiske indkøbssystem:Intet dynamisk indkøbssystem\n \n \n 5.1.16 Yderligere oplysninger, mægling og gennemgangOrganisation med ansvar for klager: Klagenævnet for Udbud\n Organisation, der leverer supplerende oplysninger om udbudsproceduren: Danske Lotteri Spil A/S\n Organisation, der sikrer adgang til udbudsdokumenterne offline: Danske Lotteri Spil A/S\n Organisation, der leverer yderligere oplysninger om klageprocedurerne: Konkurrence- og Forbrugerstyrelsen\n TED eSender: Mercell Holding ASA\n \n \n \n 6 Resultater6.1 Resultat delkontrakt-ID: LOT-0000Der er ikke udvalgt en vinder, og konkurrencen er afsluttet.\n Begrundelsen for ikke at udvælge en vinder: Andet\n 6.1.4 Statistiske oplysningerModtagne tilbud og ansøgninger om deltagelse:Type modtagne indgivelser: TilbudAntal modtagne tilbud og ansøgninger om deltagelse: 3\n \n \n \n \n \n 8 Organisationer8.1 ORG-0001Officielt navn: Danske Lotteri Spil A/S\n Registreringsnummer: 33034482\n Postadresse: Korsdalsvej 135 \n \n \n Landespecifik underafdeling (NUTS): Københavns omegn (DK012)\n \n Kontaktpunkt: Bo Liekfeld Andersen\n E-mail: boan@danskespil.dk\n \n Internetadresse: https://www.danskespil.dk\n Køberprofil: https://eu.eu-supply.com/ctm/company/companyinformation/index/62993\n Denne organisations roller:\n Organisation, der leverer supplerende oplysninger om udbudsproceduren\n Organisation, der sikrer adgang til udbudsdokumenterne offline\n \n \n 8.1 ORG-0002Officielt navn: Klagenævnet for Udbud\n Registreringsnummer: 37795526\n Postadresse: Nævnenes Hus, Toldboden 2 \n \n \n Landespecifik underafdeling (NUTS): Østjylland (DK042)\n \n E-mail: klfu@naevneneshus.dk\n \n Internetadresse: http://www.klfu.dk\n Denne organisations roller:Organisation med ansvar for klager\n \n \n 8.1 ORG-0003Officielt navn: Konkurrence- og Forbrugerstyrelsen\n Registreringsnummer: 10294819\n Postadresse: Carl Jacobsens Vej 35 \n \n \n Landespecifik underafdeling (NUTS): Københavns omegn (DK012)\n \n \n \n Internetadresse: http://www.kfst.dk\n Denne organisations roller:Organisation, der leverer yderligere oplysninger om klageprocedurerne\n \n \n 8.1 ORG-0004Officielt navn: Danske Spil A/S\n Registreringsnummer: 64011715\n Postadresse: Korsdalsvej 135 \n \n \n Landespecifik underafdeling (NUTS): Københavns omegn (DK012)\n \n Kontaktpunkt: Bo Liekfeld Andersen\n E-mail: boan@danskespil.dk\n \n Internetadresse: https://www.danskespil.dk\n Denne organisations roller:\n \n \n 8.1 ORG-0005Officielt navn: Det Danske Klasselotteri A/S\n Registreringsnummer: 15976578\n Postadresse: Korsdalsvej 135 \n \n \n Landespecifik underafdeling (NUTS): Københavns omegn (DK012)\n \n Kontaktpunkt: Bo Liekfeld Andersen\n E-mail: boan@danskespil.dk\n \n Internetadresse: https://www.danskespil.dk\n Denne organisations roller:\n \n \n 8.1 ORG-0006Officielt navn: Mercell Holding ASA\n Registreringsnummer: 980921565\n Postadresse: Askekroken 11 \n \n \n Landespecifik underafdeling (NUTS): Oslo (NO081)\n \n \n E-mail: publication@mercell.com\n \n \n Internetadresse: http://mercell.com/\n Denne organisations roller:\n \n \n \n 11 Oplysninger om bekendtgørelsen11.1 Oplysninger om bekendtgørelsenIdentifikator for bekendtgørelsen: a2fe6423-c5e2-4267-9349-3565f8e2d198 - 01\n \n Bekendtgørelsestype: Bekendtgørelse om indgåede kontrakter eller koncessionstildeling – standardordningen\n Afsendelsesdato for bekendtgørelsen: 19-12-2024 11:49 +00:00\n Dato for afsendelse af bekendtgørelse (eSender): 19-12-2024 20:30 +00:00\n Sprog, som denne bekendtgørelse er officielt tilgængelig på: engelsk \n \n 11.2 Oplysninger om offentliggørelsenBekendtgørelsesnummer: 00791601-2024\n \n Offentliggørelsesdato: 23-12-2024\n \n \n \n","htmlEN":"\n\n \n 1 Buyer1.1 BuyerOfficial name: Danske Lotteri Spil A/S\n Legal type of the buyer: Body governed by public law\n Activity of the contracting authority: Recreation, culture and religion\n \n 1.1 BuyerOfficial name: Danske Spil A/S\n Legal type of the buyer: Body governed by public law\n Activity of the contracting authority: Recreation, culture and religion\n \n 1.1 BuyerOfficial name: Det Danske Klasselotteri A/S\n Legal type of the buyer: Body governed by public law\n Activity of the contracting authority: Recreation, culture and religion\n \n \n 2 Procedure2.1 ProcedureTitle: Tender for Agreement regarding Application Development and Application Services for\n Lotto app\n Description: The contracting entity has conducted a tender with the following description: The\n contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch\n tickets and other e-instant games. The company is owned by Danske Spil A/S and are\n part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the\n Danish government. The remaining 20% are held by two individual sports organisations\n (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10%\n of the shares. This tender concerns an agreement concerning Application Development\n and Application Services related to Lotto-app and Associated Services. It is the contracting\n entity’s overall ambition to have the best and most acknowledged app for lottery games\n in the industry. The Agreement covers the following main services: A) Application\n Development B) Application Services C) Services as per Order in the form of Strategic\n Advice Ad main service A) Application Development covers the development of a new\n app for the Customer's lottery games. The app shall be developed in accordance with\n the Customer's requirements, including specific requirements for design. The Supplier\n shall deliver a native app for Apple iOS and a native app for Google Android. The\n purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's\n lottery game with the existing functions. The Lotto-app is used by approximately 480.000\n users covering all ages (above 18 years), sex and parts of Denmark. As such, the users\n cover a broad demography with differing technological skills. The app shall integrate\n to the Customer's middlelayer API's and use the Customer's SDK's as described in the\n Agreement. Before delivery of the Lotto-app, the Supplier shall perform comprehensive\n and well-structured testing of the app to ensure high quality of the app, and compliance\n with the Agreement. Ad main service B) After delivery of the Lotto-app, cf. main service\n A), the Supplier shall deliver Application Services. Application Services covers support\n and maintenance. The Application Services shall be delivered from the acceptance date\n and untill termination of the Agreement. The Supplier's support service shall allow\n the Customer to contact competent support staff that can help the Customer in case\n of Incidents. The support function shall be available for requests during 8:-24:00\n all days. Maintenance covers maintenence and continuing improvements to the app, including\n adaption to new versions of operations systems and third-party libraries. Maintenance\n shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance\n services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's\n premises at least 2 whole days a week. The maintenance services shall be delivered\n according to the Customer's SAFE coorperation method and the fixed allocation team\n shall participate as part of the Agile Release Train. Ad main service C) The Supplier\n shall deliver Services as per Order in the form of Strategic Advice. Strategic Advice\n covers advice related to UX, IT-strategy, commercial optimization, innovation and\n analyses (e.g. based on user tests or data from the app). *** In addition to Strategic\n Advice, the Customer shall be able to procure Subsequent Development, New Development\n and Additional Application Services as Services as per Order. However, these services\n are not to be considered as main services. In general, reference is made to the tender\n material for more information.\n Procedure identifier: a349efa7-efb2-4d27-bf46-e1beb03db595\n Previous notice: 88833be5-fb90-450e-90c8-ceb12f8ded99-01\n \n Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation\n The procedure is accelerated: no\n Main features of the procedure: The procedure consisted of a 1) pre-qualification phase and 2) the tender stage. Pre-qualification\n is conducted as stated in the Contract notice. The deadline for application was 31\n May at 13.00 local Danish time. Prequalified Tenderers was invited to submit initial\n tender. After receipt of initial tenders, the contracting entity conducted individual\n negotiation meetings with all tenderers who have submitted an initial tender within\n the deadline stated. The negotiations was conducted in accordance with the principle\n of equal treatment, and all tenderers were given the same amount of time for negotiations\n with the contracting entity. For further information on the process of the negotiations,\n reference is made to the tender specifications.\n 2.1.1 PurposeMain nature of the contract: Services\n Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support\n Additional classification (cpv): 72200000 Software programming and consultancy services\n Additional classification (cpv): 72210000 Programming services of packaged software products\n Additional classification (cpv): 72212000 Programming services of application software\n Additional classification (cpv): 72212100 Industry specific software development services\n Additional classification (cpv): 72212900 Miscellaneous software development services and computer systems\n Additional classification (cpv): 72230000 Custom software development services\n Additional classification (cpv): 72232000 Development of transaction processing and custom software\n Additional classification (cpv): 72240000 Systems analysis and programming services\n Additional classification (cpv): 72243000 Programming services\n Additional classification (cpv): 72246000 Systems consultancy services\n Additional classification (cpv): 72253000 Helpdesk and support services\n Additional classification (cpv): 72254000 Software testing\n Additional classification (cpv): 72260000 Software-related services\n Additional classification (cpv): 72261000 Software support services\n Additional classification (cpv): 72262000 Software development services\n Additional classification (cpv): 72263000 Software implementation services\n Additional classification (cpv): 72265000 Software configuration services\n Additional classification (cpv): 72266000 Software consultancy services\n Additional classification (cpv): 72267000 Software maintenance and repair services\n Additional classification (cpv): 72268000 Software supply services\n Additional classification (cpv): 79300000 Market and economic research; polling and statistics\n Additional classification (cpv): 79400000 Business and management consultancy and related services\n Additional classification (cpv): 79410000 Business and management consultancy services\n Additional classification (cpv): 92350000 Gambling and betting services\n Additional classification (cpv): 92351000 Gambling services\n \n 2.1.2 Place of performancePostal address: Korsdalsvej 135 \n \n \n Country subdivision (NUTS): Københavns omegn (DK012)\n \n \n 2.1.3 ValueEstimated value excluding VAT: 100.000.000 Danish krone\n \n 2.1.4 General informationAdditional information: The contracting authority entity submitted a contract notice with ID 263124-2024 on\n 30 April 2024 regarding the tender for Agreement for Application Development and Application\n Services Related to Lotto App. Alongside the tender process, the contracting entity\n has initiated the development of a new corporate strategy for the period 2025-2030,\n which also covers the duration of the contract under tender. Among other things, this\n strategy process includes considerations about an analysis of the sourcing model,\n such as the allocation of tasks covered by the tendered contract. Based on the ongoing\n work with the corporate strategy, including considerations regarding adjustments to\n the sourcing model, the contracting authority has determined that the tendered contract\n (\"Agreement for Application Development and Application Services Related to Lotto\n App\") will not sufficiently reflect the anticipated new strategic objectives. This\n applies to both the scope of services in the contract and the evaluation model used\n to award the contract, as outlined in Appendix A of the Tender Specifications. Accordingly,\n the contracting entity has decided to cancel the tender process.\n \n \n Danish Public Procurement Act - The tender procedure is covered by the Danish Public Procurement Act (Act No. 1564\n of 15 December 2015 as amended), which implements the Public Procurement Directive\n (Directive 2014/24/EU).\n \n \n \n 5 Lot5.1 Lot technical ID: LOT-0000Title: Tender for Agreement regarding Application Development and Application Services for\n Lotto app\n Description: The contracting entity has conducted a tender with the following description: The\n contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch\n tickets and other e-instant games. The company is owned by Danske Spil A/S and are\n part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the\n Danish government. The remaining 20% are held by two individual sports organisations\n (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10%\n of the shares. This tender concerns an agreement concerning Application Development\n and Application Services related to Lotto-app and Associated Services. It is the contracting\n entity’s overall ambition to have the best and most acknowledged app for lottery games\n in the industry. The Agreement covers the following main services: A) Application\n Development B) Application Services C) Services as per Order in the form of Strategic\n Advice Ad main service A) Application Development covers the development of a new\n app for the Customer's lottery games. The app shall be developed in accordance with\n the Customer's requirements, including specific requirements for design. The Supplier\n shall deliver a native app for Apple iOS and a native app for Google Android. The\n purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's\n lottery game with the existing functions. The Lotto-app is used by approximately 480.000\n users covering all ages (above 18 years), sex and parts of Denmark. As such, the users\n cover a broad demography with differing technological skills. The app shall integrate\n to the Customer's middlelayer API's and use the Customer's SDK's as described in the\n Agreement. Before delivery of the Lotto-app, the Supplier shall perform comprehensive\n and well-structured testing of the app to ensure high quality of the app, and compliance\n with the Agreement. Ad main service B) After delivery of the Lotto-app, cf. main service\n A), the Supplier shall deliver Application Services. Application Services covers support\n and maintenance. The Application Services shall be delivered from the acceptance date\n and untill termination of the Agreement. The Supplier's support service shall allow\n the Customer to contact competent support staff that can help the Customer in case\n of Incidents. The support function shall be available for requests during 8:-24:00\n all days. Maintenance covers maintenence and continuing improvements to the app, including\n adaption to new versions of operations systems and third-party libraries. Maintenance\n shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance\n services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's\n premises at least 2 whole days a week. The maintenance services shall be delivered\n according to the Customer's SAFE coorperation method and the fixed allocation team\n shall participate as part of the Agile Release Train. Ad main service C) The Supplier\n shall deliver Services as per Order in the form of Strategic Advice. Strategic Advice\n covers advice related to UX, IT-strategy, commercial optimization, innovation and\n analyses (e.g. based on user tests or data from the app). *** In addition to Strategic\n Advice, the Customer shall be able to procure Subsequent Development, New Development\n and Additional Application Services as Services as per Order. However, these services\n are not to be considered as main services. In general, reference is made to the tender\n material for more information.\n \n 5.1.1 PurposeMain nature of the contract: Services\n Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support\n Additional classification (cpv): 72200000 Software programming and consultancy services\n Additional classification (cpv): 72210000 Programming services of packaged software products\n Additional classification (cpv): 72212000 Programming services of application software\n Additional classification (cpv): 72212100 Industry specific software development services\n Additional classification (cpv): 72212900 Miscellaneous software development services and computer systems\n Additional classification (cpv): 72230000 Custom software development services\n Additional classification (cpv): 72232000 Development of transaction processing and custom software\n Additional classification (cpv): 72240000 Systems analysis and programming services\n Additional classification (cpv): 72243000 Programming services\n Additional classification (cpv): 72246000 Systems consultancy services\n Additional classification (cpv): 72253000 Helpdesk and support services\n Additional classification (cpv): 72254000 Software testing\n Additional classification (cpv): 72260000 Software-related services\n Additional classification (cpv): 72261000 Software support services\n Additional classification (cpv): 72262000 Software development services\n Additional classification (cpv): 72263000 Software implementation services\n Additional classification (cpv): 72265000 Software configuration services\n Additional classification (cpv): 72266000 Software consultancy services\n Additional classification (cpv): 72267000 Software maintenance and repair services\n Additional classification (cpv): 72268000 Software supply services\n Additional classification (cpv): 79300000 Market and economic research; polling and statistics\n Additional classification (cpv): 79400000 Business and management consultancy and related services\n Additional classification (cpv): 79410000 Business and management consultancy services\n Additional classification (cpv): 92350000 Gambling and betting services\n Additional classification (cpv): 92351000 Gambling services\n \n 5.1.2 Place of performancePostal address: Korsdalsvej 135 \n \n \n Country subdivision (NUTS): Københavns omegn (DK012)\n \n \n \n 5.1.3 Estimated duration\n \n 5.1.4 Renewal\n The buyer reserves the right for additional purchases from the contractor, as described here: The Customer shall have the option to extend the term of the Agreement for up to four\n (4) additional periods of twelve (12) months each.\n \n 5.1.5 ValueEstimated value excluding VAT: 100.000.000 Danish krone\n \n 5.1.6 General informationProcurement Project not financed with EU Funds.\n The procurement is covered by the Government Procurement Agreement (GPA): yes\n Additional information: The contracting authority entity submitted a contract notice with ID 263124-2024 on\n 30 April 2024 regarding the tender for Agreement for Application Development and Application\n Services Related to Lotto App. Alongside the tender process, the contracting entity\n has initiated the development of a new corporate strategy for the period 2025-2030,\n which also covers the duration of the contract under tender. Among other things, this\n strategy process includes considerations about an analysis of the sourcing model,\n such as the allocation of tasks covered by the tendered contract. Based on the ongoing\n work with the corporate strategy, including considerations regarding adjustments to\n the sourcing model, the contracting authority has determined that the tendered contract\n (\"Agreement for Application Development and Application Services Related to Lotto\n App\") will not sufficiently reflect the anticipated new strategic objectives. This\n applies to both the scope of services in the contract and the evaluation model used\n to award the contract, as outlined in Appendix A of the Tender Specifications. Accordingly,\n the contracting entity has decided to cancel the tender process.\n \n 5.1.10 Award criteriaCriterion:\n \n Description: Reference is made to the tender material\n Weight (percentage, exact): 35\n \n Criterion:\n \n Description: Reference is made to the tender material\n Weight (percentage, exact): 65\n \n \n 5.1.12 Terms of procurementInformation about review deadlines: Pursuant to the Danish Act on the Complaints Board for Public Procurement, etc. (lov\n om Klagenævnet for Udbud m.v.) (the Act is available (in Danish) at www.retsinformation.dk),\n the following deadlines apply to the lodging of complaints: Complaints of not having\n been selected must be submitted to the Danish Complaints Board for Public Procurement\n before the expiry of 20 calendar days, see section 7(1) of the Act, from the day after\n submission of notification to the candidates concerned of the identity of the successful\n tenderer where the notification is accompanied by an explanation of the grounds for\n the decision in accordance with section 2(1), para (1) of the Act and section 171(2)\n of the Danish Public Procurement Act. In other situations, complaints of award procedures,\n see section 7(2) of the Act, must be lodged with the Danish Complaints Board for Public\n Procurement before the expiry of: 1) 45 calendar days after the contracting entity\n has published a notice in the Official Journal of the European Union that the contracting\n entity has entered into a contract. The deadline is calculated from the day after\n the day when the notice was published. 2) 30 calendar days calculated from the day\n after the day when the contracting entity has notified the candidates concerned that\n a contract based on a framework agreement with reopening of competition or a dynamic\n purchasing system has been entered into if the notification has included an explanation\n of the relevant grounds for the decision. 3) 6 months after the contracting entity\n entered into a framework agreement calculated from the day after the day when the\n contracting entity notified the candidates and tenderers concerned, see section 2(2)\n of the Act and section 171(4) of the Danish Public Procurement Act. 4) 20 calendar\n days calculated from the day after the contracting entity has submitted notification\n of its decision, see section 185(2) of the Danish Public Procurement Act. Not later\n than at the time of lodging a complaint with the Danish Complaints Board for Public\n Procurement, the complainant must notify the contracting entity in writing that a\n complaint has been lodged with the Danish Complaints Board for Public Procurement\n and whether the complaint was lodged during the standstill period, see section 6(4)\n of the Act. In cases where the complaint was not lodged within the standstill period,\n the complainant must furthermore indicate whether a suspensory effect of the complaint\n has been requested, see section 12(1) of the Act. The e-mail address of the Complaints\n Board for Public Procurement is klfu@naevneneshus.dk. The Complaints Board’s own complaints\n procedure is available at https://naevneneshus.dk/start-din-klage/klagenaevnet-for-udbud/vejledning/.\n \n 5.1.15 Techniques\n Information about the dynamic purchasing system:No dynamic purchase system\n \n \n 5.1.16 Further information, mediation and reviewReview organisation: Klagenævnet for Udbud\n Organisation providing additional information about the procurement procedure: Danske Lotteri Spil A/S\n Organisation providing offline access to the procurement documents: Danske Lotteri Spil A/S\n Organisation providing more information on the review procedures: Konkurrence- og Forbrugerstyrelsen\n TED eSender: Mercell Holding ASA\n \n \n \n 6 Results6.1 Result lot ldentifier: LOT-0000No winner was chosen and the competition is closed.\n The reason why a winner was not chosen: Other\n 6.1.4 Statistical informationReceived tenders or requests to participate:Type of received submissions: TendersNumber of tenders or requests to participate received: 3\n \n \n \n \n \n 8 Organisations8.1 ORG-0001Official name: Danske Lotteri Spil A/S\n Registration number: 33034482\n Postal address: Korsdalsvej 135 \n \n \n Country subdivision (NUTS): Københavns omegn (DK012)\n \n Contact point: Bo Liekfeld Andersen\n Email: boan@danskespil.dk\n \n Internet address: https://www.danskespil.dk\n Buyer profile: https://eu.eu-supply.com/ctm/company/companyinformation/index/62993\n Roles of this organisation:\n Organisation providing additional information about the procurement procedure\n Organisation providing offline access to the procurement documents\n \n \n 8.1 ORG-0002Official name: Klagenævnet for Udbud\n Registration number: 37795526\n Postal address: Nævnenes Hus, Toldboden 2 \n \n \n Country subdivision (NUTS): Østjylland (DK042)\n \n Email: klfu@naevneneshus.dk\n \n Internet address: http://www.klfu.dk\n Roles of this organisation:\n \n \n 8.1 ORG-0003Official name: Konkurrence- og Forbrugerstyrelsen\n Registration number: 10294819\n Postal address: Carl Jacobsens Vej 35 \n \n \n Country subdivision (NUTS): Københavns omegn (DK012)\n \n \n \n Internet address: http://www.kfst.dk\n Roles of this organisation:Organisation providing more information on the review procedures\n \n \n 8.1 ORG-0004Official name: Danske Spil A/S\n Registration number: 64011715\n Postal address: Korsdalsvej 135 \n \n \n Country subdivision (NUTS): Københavns omegn (DK012)\n \n Contact point: Bo Liekfeld Andersen\n Email: boan@danskespil.dk\n \n Internet address: https://www.danskespil.dk\n Roles of this organisation:\n \n \n 8.1 ORG-0005Official name: Det Danske Klasselotteri A/S\n Registration number: 15976578\n Postal address: Korsdalsvej 135 \n \n \n Country subdivision (NUTS): Københavns omegn (DK012)\n \n Contact point: Bo Liekfeld Andersen\n Email: boan@danskespil.dk\n \n Internet address: https://www.danskespil.dk\n Roles of this organisation:\n \n \n 8.1 ORG-0006Official name: Mercell Holding ASA\n Registration number: 980921565\n Postal address: Askekroken 11 \n \n \n Country subdivision (NUTS): Oslo (NO081)\n \n \n Email: publication@mercell.com\n \n \n Internet address: http://mercell.com/\n Roles of this organisation:\n \n \n \n 11 Notice information11.1 Notice informationNotice identifier/version: a2fe6423-c5e2-4267-9349-3565f8e2d198 - 01\n \n Notice type: Contract or concession award notice – standard regime\n Notice dispatch date: 19-12-2024 11:49 +00:00\n Notice dispatch date (eSender): 19-12-2024 20:30 +00:00\n Languages in which this notice is officially available: English \n \n 11.2 Publication informationNotice publication number: 00791601-2024\n OJ S issue number: 249/2024\n Publication date: 23-12-2024\n \n \n \n","opsummeringDA":{"card":{"titel":"Tender for Agreement regarding Application Development and Application Services for Lotto app","ordregiver":"Danske Lotteri Spil A/S","ordregiverId":"33034482","ordregiverIdDatavasket":"33034482","publiceringsdato":"2024-12-23+01:00","cpvKode":"72000000","cpvTitel":"It-tjenester: rådgivning, programmeludvikling, internet og support","formulartype":"Resultater","formulartypeKode":"result","tidsfrister":[],"alleOrdregivere":["Danske Lotteri Spil A/S","Danske Spil A/S","Det Danske Klasselotteri A/S"],"anslaaetVaerdi":"100000000","anslaaetVaerdiValuta":"DKK","beskrivelse":"The contracting entity has conducted a tender with the following description: \n\nThe contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch tickets and other e-instant games. The company is owned by Danske Spil A/S and are part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the Danish government. The remaining 20% are held by two individual sports organisations (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10% of the shares.\n\nThis tender concerns an agreement concerning Application Development and Application Services related to Lotto-app and Associated Services. It is the contracting entity’s overall ambition to have the best and most acknowledged app for lottery games in the industry. \n\nThe Agreement covers the following main services: \nA) Application Development \nB) Application Services \nC) Services as per Order in the form of Strategic Advice \n \nAd main service A) \nApplication Development covers the development of a new app for the Customer's lottery games. The app shall be developed in accordance with the Customer's requirements, including specific requirements for design. \n\nThe Supplier shall deliver a native app for Apple iOS and a native app for Google Android.\n\nThe purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's lottery game with the existing functions.\n\nThe Lotto-app is used by approximately 480.000 users covering all ages (above 18 years), sex and parts of Denmark. As such, the users cover a broad demography with differing technological skills.\n \nThe app shall integrate to the Customer's middlelayer API's and use the Customer's SDK's as described in the Agreement.\n\nBefore delivery of the Lotto-app, the Supplier shall perform comprehensive and well-structured testing of the app to ensure high quality of the app, and compliance with the Agreement. \n\nAd main service B)\nAfter delivery of the Lotto-app, cf. main service A), the Supplier shall deliver Application Services. Application Services covers support and maintenance. The Application Services shall be delivered from the acceptance date and untill termination of the Agreement. \n\nThe Supplier's support service shall allow the Customer to contact competent support staff that can help the Customer in case of Incidents. The support function shall be available for requests during 8:-24:00 all days. \n\nMaintenance covers maintenence and continuing improvements to the app, including adaption to new versions of operations systems and third-party libraries. Maintenance shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's premises at least 2 whole days a week. The maintenance services shall be delivered according to the Customer's SAFE coorperation method and the fixed allocation team shall participate as part of the Agile Release Train. \n\nAd main service C) \nThe Supplier shall deliver Services as per Order in the form of Strategic Advice. \n\nStrategic Advice covers advice related to UX, IT-strategy, commercial optimization, innovation and analyses (e.g. based on user tests or data from the app).\n\n*** \n \nIn addition to Strategic Advice, the Customer shall be able to procure Subsequent Development, New Development and Additional Application Services as Services as per Order. However, these services are not to be considered as main services. \n \nIn general, reference is made to the tender material for more information. \n","bkSubTypeKode":"29","bkSubType":"Bekendtgørelse om indgåede kontrakter – det generelle direktiv, standardordningen","erAendring":false},"indholdsType":"HENTET_FRA_TED","sekundaereOrdregivere":["Danske Spil A/S","Det Danske Klasselotteri A/S"],"udforelsesstedNutsCode":["DK012"],"udforelsesstedSubLand":["Københavns omegn"],"udforelsesstedLand":["Danmark"],"udforelsesstedBy":["Brøndby"],"tilbudsfrister":[],"intressentfrister":[],"deltagelsefrister":[],"antalParts":0,"antalLots":1,"udbudsDokumenter":[]},"opsummeringEN":{"card":{"titel":"Tender for Agreement regarding Application Development and Application Services for Lotto app","ordregiver":"Danske Lotteri Spil A/S","ordregiverId":"33034482","ordregiverIdDatavasket":"33034482","publiceringsdato":"2024-12-23+01:00","cpvKode":"72000000","cpvTitel":"IT services: consulting, software development, Internet and support","formulartype":"Result","formulartypeKode":"result","tidsfrister":[],"alleOrdregivere":["Danske Lotteri Spil A/S","Danske Spil A/S","Det Danske Klasselotteri A/S"],"anslaaetVaerdi":"100000000","anslaaetVaerdiValuta":"DKK","beskrivelse":"The contracting entity has conducted a tender with the following description: \n\nThe contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch tickets and other e-instant games. The company is owned by Danske Spil A/S and are part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the Danish government. The remaining 20% are held by two individual sports organisations (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10% of the shares.\n\nThis tender concerns an agreement concerning Application Development and Application Services related to Lotto-app and Associated Services. It is the contracting entity’s overall ambition to have the best and most acknowledged app for lottery games in the industry. \n\nThe Agreement covers the following main services: \nA) Application Development \nB) Application Services \nC) Services as per Order in the form of Strategic Advice \n \nAd main service A) \nApplication Development covers the development of a new app for the Customer's lottery games. The app shall be developed in accordance with the Customer's requirements, including specific requirements for design. \n\nThe Supplier shall deliver a native app for Apple iOS and a native app for Google Android.\n\nThe purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's lottery game with the existing functions.\n\nThe Lotto-app is used by approximately 480.000 users covering all ages (above 18 years), sex and parts of Denmark. As such, the users cover a broad demography with differing technological skills.\n \nThe app shall integrate to the Customer's middlelayer API's and use the Customer's SDK's as described in the Agreement.\n\nBefore delivery of the Lotto-app, the Supplier shall perform comprehensive and well-structured testing of the app to ensure high quality of the app, and compliance with the Agreement. \n\nAd main service B)\nAfter delivery of the Lotto-app, cf. main service A), the Supplier shall deliver Application Services. Application Services covers support and maintenance. The Application Services shall be delivered from the acceptance date and untill termination of the Agreement. \n\nThe Supplier's support service shall allow the Customer to contact competent support staff that can help the Customer in case of Incidents. The support function shall be available for requests during 8:-24:00 all days. \n\nMaintenance covers maintenence and continuing improvements to the app, including adaption to new versions of operations systems and third-party libraries. Maintenance shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's premises at least 2 whole days a week. The maintenance services shall be delivered according to the Customer's SAFE coorperation method and the fixed allocation team shall participate as part of the Agile Release Train. \n\nAd main service C) \nThe Supplier shall deliver Services as per Order in the form of Strategic Advice. \n\nStrategic Advice covers advice related to UX, IT-strategy, commercial optimization, innovation and analyses (e.g. based on user tests or data from the app).\n\n*** \n \nIn addition to Strategic Advice, the Customer shall be able to procure Subsequent Development, New Development and Additional Application Services as Services as per Order. However, these services are not to be considered as main services. \n \nIn general, reference is made to the tender material for more information. \n","bkSubTypeKode":"29","bkSubType":"Contract award notice – general directive, standard regime","erAendring":false},"indholdsType":"HENTET_FRA_TED","sekundaereOrdregivere":["Danske Spil A/S","Det Danske Klasselotteri A/S"],"udforelsesstedNutsCode":["DK012"],"udforelsesstedSubLand":["Københavns omegn"],"udforelsesstedLand":["Denmark"],"udforelsesstedBy":["Brøndby"],"tilbudsfrister":[],"intressentfrister":[],"deltagelsefrister":[],"antalParts":0,"antalLots":1,"udbudsDokumenter":[]}}