{"bekendtgoerelseNoegle":{"noticeId":{"value":"78a0b512-5d02-47c8-a774-d4240c698b38"},"noticeVersion":{"value":"01"},"noticePublicationNumber":{}},"htmlDA":"\n\n \n

1 Køber

1.1 Køber

Officielt navn: Impact Fund Denmark (tidl. Investeringsfonden for Udviklingslande)

Køberens retlige status: Offentligretligt organ

2 Procedure

2.1 Procedure

Titel: Global Travel Risk Management (TRM)

Beskrivelse: Background and objective:
Impact Fund Denmark invites qualified suppliers to\n submit proposals for a global Travel Risk Management (TRM) solution to support employee\n safety, duty of care, and business continuity for international business travel and\n other mobile-worker scenarios. The selected supplier must provide 24/7 medical and\n security assistance, proactive risk intelligence, and practical tools to help prevent,\n manage, and respond to incidents worldwide.

About Impact Fund Denmark:
Impact\n Fund Denmark (IFDK) is an self-governing impact investment fund on the Danish Ministry\n of Foreign Affairs’ area. The fund invests in businesses in developing countries and\n will towards 2030 double its capital under management. IFDK is headquartered in Copenhagen\n and currently operates regional offices in Nairobi (Kenya), Lagos (Nigeria), Johannesburg\n (South Africa), New Delhi (India), Kyiv (Ukraine), and Sao Paolo (Brazil). IFDK has\n approximately 180 employees worldwide; and has approximately 500 business travels\n and 5-6 secondments (approximately 5 months’ duration each) per year.

1.\n Scope of services (minimum requirements)
A. Pre-travel
• Destination intelligence\n (medical/security), country/city information, alerts, and traveller briefings
•\n Risk ratings and risk-based guidance aligned to ISO 31030 (or equivalent)
• Traveller\n support via app/portal and phone/e-mail advice

B. During travel
• Real-time\n alerts and traveller tracking/locating (based on itinerary and/or app check-in)
•\n Two-way communication and traveller accountability during incidents
• 24/7 access\n to medical and security professionals

C. Incident response
• Case management,\n medical referrals, and coordination of care
• Security support (e.g., secure transport\n guidance, escalation support)
• Medical/security evacuation coordination (as applicable)
•\n Post-incident reporting and lessons learned

D. Implementation and ongoing\n support
• Onboarding plan, communications and training materials, admin set-up
•\n Named account management and service governance (e.g., quarterly reviews)
• Reporting\n suite (usage, incidents, response times, destinations, trends)

2. Technical,\n integration and data requirements
• Web portal + mobile app (iOS/Android)
•\n Ability to integrate with travel booking data
• GDPR-compliant data handling,\n EU data transfer safeguards, role-based access, and audit trails
• Supplier to\n sign a Data Processing Agreement (DPA) and provide a list of sub-processors and hosting\n locations

3. Service levels (to be proposed)
Bidders must propose Service-Level\n Agreements (“SLA”) including as a minimum:
• Assistance centre availability (24/7/365)
•\n Response time targets (calls/messages)
• Incident escalation and notification\n timelines
• Service credits or remedies for SLA breaches

4. Proposal\n format
Please include:
• Company overview, global footprint, and relevant\n references
• Description of proposed TRM solution mapped to the scope above
•\n Implementation timeline and required inputs from Impact Fund Denmark
• Commercial\n model and pricing (clearly state subscription fees, per travel, per traveller or per\n employee pricing, implementation fees, and any fee-for-service items). Please do also\n state if pricing differs depending on where in the world people travel (e.g. internally\n in the Nordics, within EU, outside EU)

• Please state the total number of\n travels and/or travellers to be covered (e.g., annual unique travellers and/or annual\n trips)

• Please state the total number of secondments/assignees to be covered\n (short-term assignments approximately 5 months)

• Proposed contract term,\n renewal approach, exit/transition support, and key assumptions/exclusions

•\n Proposed SLA table and service governance model (incl. escalation paths)

•\n Security, privacy, and compliance documentation

• Assumptions, exclusions,\n and optional add-ons

• Indicative price range of 225.000 - 400.000 DKK –\n this indication should be considered a guestimate as no budget has been aligned yet.

5.\n Evaluation criteria
The best price/quality ratio considering the following:
•\n Operational capability/global coverage
• Price, including the suggested price\n model
• Implementation approach & governance

6. Deadline and submission\n instructions
• Deadline: 08.05.2026
• Expected start date: Mid-May 2026

Please\n submit your proposal to agl@impactfund.dk, dmc@impactfund.dk and people@impactfund.dk

Identifikator for proceduren: b5bb4ea4-83a8-42b9-97f8-3022f2f37dca

2.1.1 Formål

Kontraktens hovedformål: Tjenesteydelser

Primær klassifikation (cpv): 79417000 Sikkerhedsrådgivning

Supplerende klassifikation (cpv): 63516000 Tjenesteydelser i forbindelse med forvaltning af rejser

Supplerende klassifikation (cpv): 63000000 Hjælpevirksomhed i forbindelse med transport; rejsebureauvirksomhed

Supplerende klassifikation (cpv): 63515000 Rejseservice

2.1.2 Udførelsessted

Hvor som helst

2.1.4 Generelle oplysninger

Retsgrundlag:

Indkøb under tærskelværdien med grænseoverskridende interesse

5 Delkontrakt

5.1 Teknisk ID for delkontrakten: LOT-0001

Titel: Global Travel Risk Management (TRM)

5.1.1 Formål

Kontraktens hovedformål: Tjenesteydelser

Primær klassifikation (cpv): 79417000 Sikkerhedsrådgivning

Supplerende klassifikation (cpv): 63516000 Tjenesteydelser i forbindelse med forvaltning af rejser

Supplerende klassifikation (cpv): 63000000 Hjælpevirksomhed i forbindelse med transport; rejsebureauvirksomhed

Supplerende klassifikation (cpv): 63515000 Rejseservice

5.1.2 Udførelsessted

Hvor som helst

Yderligere oplysninger:

5.1.5 Værdi

Anslået værdi eksklusiv moms: 400.000 Dansk krone

5.1.12 Udbudsvilkår

Vilkår for indgivelse:

Frist for modtagelse af interessetilkendegivelser: 08-05-2026 23:59 +02:00

8 Organisationer

8.1 ORG-0001

Officielt navn: Impact Fund Denmark (tidl. Investeringsfonden for Udviklingslande)

Registreringsnummer: 23598612

Postadresse: Østbanegade 135

By: København Ø

Postnummer: 2100

Landsdel (NUTS): Byen København (DK011)

Land: Danmark

Denne organisations roller:

Køber

11 Oplysninger om bekendtgørelsen

11.1 Oplysninger om bekendtgørelsen

Bekendtgørelsens ID: 78a0b512-5d02-47c8-a774-d4240c698b38 - 01

Formulartype: Konkurrencevilkår

Bekendtgørelsestype: Annoncering

Afsendelsesdato for bekendtgørelsen: 24-04-2026 14:03 +02:00

Dato for afsendelse af bekendtgørelsen (eSender): 24-04-2026 14:03 +02:00

Bekendtgørelsens officielle sprog: engelsk

11.2 Oplysninger om offentliggørelsen

Offentliggørelsesdato: 24-04-2026 14:03 +02:00

\n \n","htmlEN":"\n\n \n

1 Buyer

1.1 Buyer

Official name: Impact Fund Denmark (tidl. Investeringsfonden for Udviklingslande)

Legal type of the buyer: Body governed by public law

2 Procedure

2.1 Procedure

Title: Global Travel Risk Management (TRM)

Description: Background and objective:
Impact Fund Denmark invites qualified suppliers to\n submit proposals for a global Travel Risk Management (TRM) solution to support employee\n safety, duty of care, and business continuity for international business travel and\n other mobile-worker scenarios. The selected supplier must provide 24/7 medical and\n security assistance, proactive risk intelligence, and practical tools to help prevent,\n manage, and respond to incidents worldwide.

About Impact Fund Denmark:
Impact\n Fund Denmark (IFDK) is an self-governing impact investment fund on the Danish Ministry\n of Foreign Affairs’ area. The fund invests in businesses in developing countries and\n will towards 2030 double its capital under management. IFDK is headquartered in Copenhagen\n and currently operates regional offices in Nairobi (Kenya), Lagos (Nigeria), Johannesburg\n (South Africa), New Delhi (India), Kyiv (Ukraine), and Sao Paolo (Brazil). IFDK has\n approximately 180 employees worldwide; and has approximately 500 business travels\n and 5-6 secondments (approximately 5 months’ duration each) per year.

1.\n Scope of services (minimum requirements)
A. Pre-travel
• Destination intelligence\n (medical/security), country/city information, alerts, and traveller briefings
•\n Risk ratings and risk-based guidance aligned to ISO 31030 (or equivalent)
• Traveller\n support via app/portal and phone/e-mail advice

B. During travel
• Real-time\n alerts and traveller tracking/locating (based on itinerary and/or app check-in)
•\n Two-way communication and traveller accountability during incidents
• 24/7 access\n to medical and security professionals

C. Incident response
• Case management,\n medical referrals, and coordination of care
• Security support (e.g., secure transport\n guidance, escalation support)
• Medical/security evacuation coordination (as applicable)
•\n Post-incident reporting and lessons learned

D. Implementation and ongoing\n support
• Onboarding plan, communications and training materials, admin set-up
•\n Named account management and service governance (e.g., quarterly reviews)
• Reporting\n suite (usage, incidents, response times, destinations, trends)

2. Technical,\n integration and data requirements
• Web portal + mobile app (iOS/Android)
•\n Ability to integrate with travel booking data
• GDPR-compliant data handling,\n EU data transfer safeguards, role-based access, and audit trails
• Supplier to\n sign a Data Processing Agreement (DPA) and provide a list of sub-processors and hosting\n locations

3. Service levels (to be proposed)
Bidders must propose Service-Level\n Agreements (“SLA”) including as a minimum:
• Assistance centre availability (24/7/365)
•\n Response time targets (calls/messages)
• Incident escalation and notification\n timelines
• Service credits or remedies for SLA breaches

4. Proposal\n format
Please include:
• Company overview, global footprint, and relevant\n references
• Description of proposed TRM solution mapped to the scope above
•\n Implementation timeline and required inputs from Impact Fund Denmark
• Commercial\n model and pricing (clearly state subscription fees, per travel, per traveller or per\n employee pricing, implementation fees, and any fee-for-service items). Please do also\n state if pricing differs depending on where in the world people travel (e.g. internally\n in the Nordics, within EU, outside EU)

• Please state the total number of\n travels and/or travellers to be covered (e.g., annual unique travellers and/or annual\n trips)

• Please state the total number of secondments/assignees to be covered\n (short-term assignments approximately 5 months)

• Proposed contract term,\n renewal approach, exit/transition support, and key assumptions/exclusions

•\n Proposed SLA table and service governance model (incl. escalation paths)

•\n Security, privacy, and compliance documentation

• Assumptions, exclusions,\n and optional add-ons

• Indicative price range of 225.000 - 400.000 DKK –\n this indication should be considered a guestimate as no budget has been aligned yet.

5.\n Evaluation criteria
The best price/quality ratio considering the following:
•\n Operational capability/global coverage
• Price, including the suggested price\n model
• Implementation approach & governance

6. Deadline and submission\n instructions
• Deadline: 08.05.2026
• Expected start date: Mid-May 2026

Please\n submit your proposal to agl@impactfund.dk, dmc@impactfund.dk and people@impactfund.dk

Procedure identifier: b5bb4ea4-83a8-42b9-97f8-3022f2f37dca

2.1.1 Purpose

Main nature of the contract: Services

Main classification (cpv): 79417000 Safety consultancy services

Additional classification (cpv): 63516000 Travel management services

Additional classification (cpv): 63000000 Supporting and auxiliary transport services; travel agencies services

Additional classification (cpv): 63515000 Travel services

2.1.2 Place of performance

Anywhere

2.1.4 General information

Legal basis:

Procurement below threshold with cross-border interest

5 Lot

5.1 Lot technical ID: LOT-0001

Title: Global Travel Risk Management (TRM)

5.1.1 Purpose

Main nature of the contract: Services

Main classification (cpv): 79417000 Safety consultancy services

Additional classification (cpv): 63516000 Travel management services

Additional classification (cpv): 63000000 Supporting and auxiliary transport services; travel agencies services

Additional classification (cpv): 63515000 Travel services

5.1.2 Place of performance

Anywhere

Additional information:

5.1.5 Value

Estimated value excluding VAT: 400.000 Danish krone

5.1.12 Terms of procurement

Terms of submission:

Deadline for receipt of expressions of interest: 08-05-2026 23:59 +02:00

8 Organisations

8.1 ORG-0001

Official name: Impact Fund Denmark (tidl. Investeringsfonden for Udviklingslande)

Registration number: 23598612

Postal address: Østbanegade 135

Town: København Ø

Postcode: 2100

Country subdivision (NUTS): Byen København (DK011)

Country: Denmark

Roles of this organisation:

Buyer

11 Notice information

11.1 Notice information

Notice identifier/version: 78a0b512-5d02-47c8-a774-d4240c698b38 - 01

Form type: Competition

Notice type: Contract notice

Notice dispatch date: 24-04-2026 14:03 +02:00

Notice dispatch date (eSender): 24-04-2026 14:03 +02:00

Languages in which this notice is officially available: English

11.2 Publication information

Publication Date: 24-04-2026 14:03 +02:00

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The selected supplier must provide 24/7 medical and security assistance, proactive risk intelligence, and practical tools to help prevent, manage, and respond to incidents worldwide.\n\nAbout Impact Fund Denmark: \nImpact Fund Denmark (IFDK) is an self-governing impact investment fund on the Danish Ministry of Foreign Affairs’ area. The fund invests in businesses in developing countries and will towards 2030 double its capital under management. IFDK is headquartered in Copenhagen and currently operates regional offices in Nairobi (Kenya), Lagos (Nigeria), Johannesburg (South Africa), New Delhi (India), Kyiv (Ukraine), and Sao Paolo (Brazil). IFDK has approximately 180 employees worldwide; and has approximately 500 business travels and 5-6 secondments (approximately 5 months’ duration each) per year.\n \n1. Scope of services (minimum requirements)\nA. 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Proposal format\nPlease include:\n•\tCompany overview, global footprint, and relevant references\n•\tDescription of proposed TRM solution mapped to the scope above\n•\tImplementation timeline and required inputs from Impact Fund Denmark\n•\tCommercial model and pricing (clearly state subscription fees, per travel, per traveller or per employee pricing, implementation fees, and any fee-for-service items). 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