{"bekendtgoerelseNoegle":{"noticeId":{"value":"3938763a-3016-4e70-a8a1-3eff78e8c542"},"noticeVersion":{"value":"01"},"noticePublicationNumber":{"value":"00243531-2025"}},"htmlDA":"\n\n \n
1 Køber
1.1 Køber
Officielt navn: Skatteforvaltningen
\n
Køberens retlige status: Central regeringsmyndighed
\n
Den ordregivende myndigheds aktiviteter: Økonomiske anliggender
\n
\n
\n
2 Procedure
2.1 Procedure
Titel: Market dialogue regarding Letter solutions
\n
Beskrivelse: On behalf of the Danish Tax Administration, The IT and Development Agency of the Danish\n Ministry of Taxation (Danish: Udviklings- og Forenklingsstyrelsen, hereafter UFST)\n wish to hold a market survey to provide insights into whether a letter solution (i.e\n Customer Communication Management) can support the needs of the Danish Tax Administration\n in relation to end-to-end letter formation and dispatching. UFST is creating letters\n in three different ways: 1. Via batch processes, where data is transferred from a\n business system to a letter-generating system. 2. In the form of case manager with\n manual letter creation. 3. One-off letters in bulk mailing. With this market dialogue\n UFST seeks to gain important knowledge from potential vendors in the market that have\n experience from similar fields or solutions. UFST would also like to investigate wheter\n there is a standard solution on the market that can meet described needs for letter\n creation and mailing. UFST also appreciates to hear from vendors that do not intend\n to deliver the full solution, but only parts hereof. This market dialogue will primarily\n focus on letter creation via batch processes, but we are also interested in hearing\n about the vendors abilities in the other two types of letter creation. Please see\n the attached document (Appendix A) for further details about the requirements, the\n questionnaire that UFST would like to have answered as part of the market dialogue\n and who UFST is.
\n
Intern identifikator: Letter solutions Market Dialogue
\n
2.1.1 Formål
Kontraktens art: Tjenesteydelser
\n
Primær klassificering (cpv): 72000000 It-tjenester: rådgivning, programmeludvikling, internet og support
\n
Yderligere klassificering (cpv): 64216000 Elektroniske meddelelses- og informationstjenester
\n
Yderligere klassificering (cpv): 64216100 Elektroniske meddelelsestjenester
\n
Yderligere klassificering (cpv): 64216120 Elektroniske posttjenester
\n
Yderligere klassificering (cpv): 64216200 Elektroniske informationstjenester
\n
Yderligere klassificering (cpv): 72200000 Programmering af software og konsulentvirksomhed
\n
Yderligere klassificering (cpv): 72210000 Programmeringsservice i forbindelse med programmelpakker
\n
\n
2.1.2 Udførelsessted
Land: Danmark
\n
Hvor som helst i det pågældende land
\n
Yderligere oplysninger: København omegn
\n
\n
2.1.4 Generelle oplysninger
Yderligere oplysninger: UFST invites potential vendors to participate in the market dialogue by filling in\n the questionnaire in the attached document (Appendix A – section 1.4 and 4). The questionnaire\n should be completed in English and must be submitted to Ismar.Pervan@ufst.dk. The\n deadline for submitting the completed questionnaire and requests for participation\n is the 4th of May 2025 23.59 (CET) Vendors are encouraged to provide complete and\n thorough answers as further follow up on each questionnaire cannot be expected. The\n vendors are encouraged to respond to the degree they find appropriate. The vendor\n may provide supplementary documentation and illustrations when answering the questionnaire.\n If provided, please ensure that any additional documentation is linked correctly to\n the appropriate question(s). The potential meetings are expected to be hold late May\n or early June 2025. UFST reserves the right to limit the number of dialogue meetings\n to 10. The selection of relevant respondents for the potential dialogue meetings will\n be based on the respondents’ answer to the questionnaire and the fulfilment of requirements.\n The selection of vendors for the dialogue meetings does not indicate that some vendors\n have provided better responses to the questionnaire than others, but rather reflects\n a cross-section of the market that UFST, based on the provided answers to the questionnaire,\n finds relevant for described need. The respondents in question will be informed of\n this decision no later than Friday 16th of May 2025. The potential dialogue meetings\n will take place as physical meetings at UFST’s location in Copenhagen (Osvald Helmuths\n vej 4, Frederiksberg 2000, Denmark) or as online meetings using Microsoft Teams. Each\n dialogue meeting will be with relevant representatives from UFST and the vendor. Two\n hours are set aside for each dialogue meeting. Each meeting is expected to follow\n this agenda: 1. Introduction to described need (10-15 minutes) 2. Vendor and solution\n presentation (60 minutes) 3. Questions and dialogue (45-50 minutes) The agenda of\n the potential dialogue meetings will be based on the topics mentioned in chapter 3\n and 4 in Appendix A, especially “Questions and Dialogue” part of the agenda.
\n
Retsgrundlag:
\n
Direktiv 2014/24/EU
\n
\n
\n
\n
3 Del
3.1 Del: PAR-0000
Titel: Market dialogue - CCM solutions (Customer Communication Management)
\n
Beskrivelse: On behalf of the Danish Tax Administration, The IT and Development Agency of the Danish\n Ministry of Taxation (Danish: Udviklings- og Forenklingsstyrelsen, hereafter UFST)\n wish to hold a market survey to provide insights into whether a letter solution (i.e\n Customer Communication Management) can support the needs of the Danish Tax Administration\n in relation to end-to-end letter formation and dispatching. UFST is creating letters\n in three different ways: 1. Via batch processes, where data is transferred from a\n business system to a letter-generating system. 2. In the form of case manager with\n manual letter creation. 3. One-off letters in bulk mailing. With this market dialogue\n UFST seeks to gain important knowledge from potential vendors in the market that have\n experience from similar fields or solutions. UFST would also like to investigate wheter\n there is a standard solution on the market that can meet described needs for letter\n creation and mailing. UFST also appreciates to hear from vendors that do not intend\n to deliver the full solution, but only parts hereof. This market dialogue will primarily\n focus on letter creation via batch processes, but we are also interested in hearing\n about the vendors abilities in the other two types of letter creation. Please see\n the attached document (Appendix A) for further details about the requirements, the\n questionnaire that UFST would like to have answered as part of the market dialogue\n and who UFST is.
\n
Intern identifikator: Letter solutions Market Dialogue
\n
3.1.1 Formål
Kontraktens art: Tjenesteydelser
\n
Primær klassificering (cpv): 72000000 It-tjenester: rådgivning, programmeludvikling, internet og support
\n
Yderligere klassificering (cpv): 64216000 Elektroniske meddelelses- og informationstjenester
\n
Yderligere klassificering (cpv): 64216100 Elektroniske meddelelsestjenester
\n
Yderligere klassificering (cpv): 64216120 Elektroniske posttjenester
\n
Yderligere klassificering (cpv): 64216200 Elektroniske informationstjenester
\n
Yderligere klassificering (cpv): 72200000 Programmering af software og konsulentvirksomhed
\n
Yderligere klassificering (cpv): 72210000 Programmeringsservice i forbindelse med programmelpakker
\n
\n
3.1.2 Udførelsessted
Land: Danmark
\n
Hvor som helst i det pågældende land
\n
\n
3.1.5 Generelle oplysninger
Reserveret deltagelse: 
\n
Yderligere oplysninger: UFST invites potential vendors to participate in the market dialogue by filling in\n the questionnaire in the attached document (Appendix A – section 1.4 and 4). The questionnaire\n should be completed in English and must be submitted to Ismar.Pervan@ufst.dk. The\n deadline for submitting the completed questionnaire and requests for participation\n is the 4th of May 2025 23.59 (CET) Vendors are encouraged to provide complete and\n thorough answers as further follow up on each questionnaire cannot be expected. The\n vendors are encouraged to respond to the degree they find appropriate. The vendor\n may provide supplementary documentation and illustrations when answering the questionnaire.\n If provided, please ensure that any additional documentation is linked correctly to\n the appropriate question(s). The potential meetings are expected to be hold late May\n or early June 2025. UFST reserves the right to limit the number of dialogue meetings\n to 10. The selection of relevant respondents for the potential dialogue meetings will\n be based on the respondents’ answer to the questionnaire and the fulfilment of requirements.\n The selection of vendors for the dialogue meetings does not indicate that some vendors\n have provided better responses to the questionnaire than others, but rather reflects\n a cross-section of the market that UFST, based on the provided answers to the questionnaire,\n finds relevant for described need. The respondents in question will be informed of\n this decision no later than Friday 16th of May 2025. The potential dialogue meetings\n will take place as physical meetings at UFST’s location in Copenhagen (Osvald Helmuths\n vej 4, Frederiksberg 2000, Denmark) or as online meetings using Microsoft Teams. Each\n dialogue meeting will be with relevant representatives from UFST and the vendor. Two\n hours are set aside for each dialogue meeting. Each meeting is expected to follow\n this agenda: 1. Introduction to described need (10-15 minutes) 2. Vendor and solution\n presentation (60 minutes) 3. Questions and dialogue (45-50 minutes) The agenda of\n the potential dialogue meetings will be based on the topics mentioned in chapter 3\n and 4 in Appendix A, especially “Questions and Dialogue” part of the agenda.
\n
\n
3.1.6 Udbudsdokumenter
Adresse på udbudsdokumenterne: https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=429039&B= ,
\n
\n
3.1.9 Yderligere oplysninger, mægling og gennemgang
Organisation med ansvar for klager: Klagenævnet for Udbud
\n
Organisation, der leverer supplerende oplysninger om udbudsproceduren: Skatteforvaltningen
\n
Organisation, der sikrer adgang til udbudsdokumenterne offline: Skatteforvaltningen
\n
Organisation, der leverer yderligere oplysninger om klageprocedurerne: Konkurrence- og Forbrugerstyrelsen
\n
\n
\n
\n
8 Organisationer
8.1 ORG-0001
Officielt navn: Skatteforvaltningen
\n
Registreringsnummer: 19552101
\n
Afdeling: Udviklings- og Forenklingsstyrelsen
\n
Postadresse: Osvald Helmuths Vej 4  
\n
By: Frederiksberg
\n
Postnummer: 2000
\n
Landespecifik underafdeling (NUTS): Byen København (DK011)
\n
Land: Danmark
\n
Kontaktpunkt: Ismar Pervan
\n
E-mail: ismar.pervan@ufst.dk
\n
Telefon: +45 72371812
\n
Internetadresse: https://ufst.dk/
\n
Køberprofil: https://eu.eu-supply.com/ctm/company/companyinformation/index/204762
\n
Denne organisations roller:
Køber
\n
Organisation, der leverer supplerende oplysninger om udbudsproceduren
\n
Organisation, der sikrer adgang til udbudsdokumenterne offline
\n
\n
\n
8.1 ORG-0002
Officielt navn: Klagenævnet for Udbud
\n
Registreringsnummer: 37795526
\n
Postadresse: Nævnenes Hus, Toldboden 2  
\n
By: Viborg
\n
Postnummer: 8800
\n
Landespecifik underafdeling (NUTS): Nordjylland (DK050)
\n
Land: Danmark
\n
E-mail: klfu@naevneneshus.dk
\n
Telefon: 72405600
\n
Internetadresse: https://erhvervsstyrelsen.dk/klagenaevnet-for-udbud
\n
Denne organisations roller:
Organisation med ansvar for klager
\n
\n
\n
8.1 ORG-0003
Officielt navn: Konkurrence- og Forbrugerstyrelsen
\n
Registreringsnummer: 10294819
\n
Postadresse: Carl Jacobsens Vej 35  
\n
By: Valby
\n
Postnummer: 2500
\n
Landespecifik underafdeling (NUTS): Byen København (DK011)
\n
Land: Danmark
\n
E-mail: kfst@kfst.dk
\n
Telefon: +45 3529100
\n
Internetadresse: http://www.kfst.dk
\n
Denne organisations roller:
Organisation, der leverer yderligere oplysninger om klageprocedurerne
\n
\n
\n
8.1 ORG-0004
Officielt navn: Mercell Holding ASA
\n
Registreringsnummer: 980921565
\n
Postadresse: Askekroken 11  
\n
By: Oslo
\n
Postnummer: 0277
\n
Landespecifik underafdeling (NUTS): Oslo (NO081)
\n
Land: Norge
\n
Kontaktpunkt: eSender
\n
E-mail: publication@mercell.com
\n
Telefon: +47 21018800
\n
Fax: +47 21018801
\n
Internetadresse: http://mercell.com/
\n
Denne organisations roller:
TED eSender
\n
\n
\n
\n
11 Oplysninger om bekendtgørelsen
11.1 Oplysninger om bekendtgørelsen
Identifikator for bekendtgørelsen: 3938763a-3016-4e70-a8a1-3eff78e8c542 - 01
\n
Formulartype: Planlægning
\n
Bekendtgørelsestype: Forhåndsmeddelelse eller vejledende periodisk bekendtgørelse, der kun er anvendt til informationsformål
\n
Afsendelsesdato for bekendtgørelsen: 11-04-2025 13:52 +00:00
\n
Dato for afsendelse af bekendtgørelse (eSender): 11-04-2025 14:01 +00:00
\n
Sprog, som denne bekendtgørelse er officielt tilgængelig på: dansk 
\n
\n
11.2 Oplysninger om offentliggørelsen
Bekendtgørelsesnummer: 00243531-2025
\n
EUT-S-nummer: 74/2025
\n
Offentliggørelsesdato: 15-04-2025
\n
Den påtænkte dato for offentliggørelse af en udbudsbekendtgørelse inden for denne procedure: 16-04-2025
\n
\n
\n \n","htmlEN":"\n\n \n
1 Buyer
1.1 Buyer
Official name: Skatteforvaltningen
\n
Legal type of the buyer: Central government authority
\n
Activity of the contracting authority: Economic affairs
\n
\n
\n
2 Procedure
2.1 Procedure
Title: Market dialogue regarding Letter solutions
\n
Description: On behalf of the Danish Tax Administration, The IT and Development Agency of the Danish\n Ministry of Taxation (Danish: Udviklings- og Forenklingsstyrelsen, hereafter UFST)\n wish to hold a market survey to provide insights into whether a letter solution (i.e\n Customer Communication Management) can support the needs of the Danish Tax Administration\n in relation to end-to-end letter formation and dispatching. UFST is creating letters\n in three different ways: 1. Via batch processes, where data is transferred from a\n business system to a letter-generating system. 2. In the form of case manager with\n manual letter creation. 3. One-off letters in bulk mailing. With this market dialogue\n UFST seeks to gain important knowledge from potential vendors in the market that have\n experience from similar fields or solutions. UFST would also like to investigate wheter\n there is a standard solution on the market that can meet described needs for letter\n creation and mailing. UFST also appreciates to hear from vendors that do not intend\n to deliver the full solution, but only parts hereof. This market dialogue will primarily\n focus on letter creation via batch processes, but we are also interested in hearing\n about the vendors abilities in the other two types of letter creation. Please see\n the attached document (Appendix A) for further details about the requirements, the\n questionnaire that UFST would like to have answered as part of the market dialogue\n and who UFST is.
\n
Internal identifier: Letter solutions Market Dialogue
\n
2.1.1 Purpose
Main nature of the contract: Services
\n
Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support
\n
Additional classification (cpv): 64216000 Electronic message and information services
\n
Additional classification (cpv): 64216100 Electronic message services
\n
Additional classification (cpv): 64216120 Electronic mail services
\n
Additional classification (cpv): 64216200 Electronic information services
\n
Additional classification (cpv): 72200000 Software programming and consultancy services
\n
Additional classification (cpv): 72210000 Programming services of packaged software products
\n
\n
2.1.2 Place of performance
Country: Denmark
\n
Anywhere in the given country
\n
Additional information: København omegn
\n
\n
2.1.4 General information
Additional information: UFST invites potential vendors to participate in the market dialogue by filling in\n the questionnaire in the attached document (Appendix A – section 1.4 and 4). The questionnaire\n should be completed in English and must be submitted to Ismar.Pervan@ufst.dk. The\n deadline for submitting the completed questionnaire and requests for participation\n is the 4th of May 2025 23.59 (CET) Vendors are encouraged to provide complete and\n thorough answers as further follow up on each questionnaire cannot be expected. The\n vendors are encouraged to respond to the degree they find appropriate. The vendor\n may provide supplementary documentation and illustrations when answering the questionnaire.\n If provided, please ensure that any additional documentation is linked correctly to\n the appropriate question(s). The potential meetings are expected to be hold late May\n or early June 2025. UFST reserves the right to limit the number of dialogue meetings\n to 10. The selection of relevant respondents for the potential dialogue meetings will\n be based on the respondents’ answer to the questionnaire and the fulfilment of requirements.\n The selection of vendors for the dialogue meetings does not indicate that some vendors\n have provided better responses to the questionnaire than others, but rather reflects\n a cross-section of the market that UFST, based on the provided answers to the questionnaire,\n finds relevant for described need. The respondents in question will be informed of\n this decision no later than Friday 16th of May 2025. The potential dialogue meetings\n will take place as physical meetings at UFST’s location in Copenhagen (Osvald Helmuths\n vej 4, Frederiksberg 2000, Denmark) or as online meetings using Microsoft Teams. Each\n dialogue meeting will be with relevant representatives from UFST and the vendor. Two\n hours are set aside for each dialogue meeting. Each meeting is expected to follow\n this agenda: 1. Introduction to described need (10-15 minutes) 2. Vendor and solution\n presentation (60 minutes) 3. Questions and dialogue (45-50 minutes) The agenda of\n the potential dialogue meetings will be based on the topics mentioned in chapter 3\n and 4 in Appendix A, especially “Questions and Dialogue” part of the agenda.
\n
Legal basis:
\n
Directive 2014/24/EU
\n
\n
\n
\n
3 Part
3.1 Part: PAR-0000
Title: Market dialogue - CCM solutions (Customer Communication Management)
\n
Description: On behalf of the Danish Tax Administration, The IT and Development Agency of the Danish\n Ministry of Taxation (Danish: Udviklings- og Forenklingsstyrelsen, hereafter UFST)\n wish to hold a market survey to provide insights into whether a letter solution (i.e\n Customer Communication Management) can support the needs of the Danish Tax Administration\n in relation to end-to-end letter formation and dispatching. UFST is creating letters\n in three different ways: 1. Via batch processes, where data is transferred from a\n business system to a letter-generating system. 2. In the form of case manager with\n manual letter creation. 3. One-off letters in bulk mailing. With this market dialogue\n UFST seeks to gain important knowledge from potential vendors in the market that have\n experience from similar fields or solutions. UFST would also like to investigate wheter\n there is a standard solution on the market that can meet described needs for letter\n creation and mailing. UFST also appreciates to hear from vendors that do not intend\n to deliver the full solution, but only parts hereof. This market dialogue will primarily\n focus on letter creation via batch processes, but we are also interested in hearing\n about the vendors abilities in the other two types of letter creation. Please see\n the attached document (Appendix A) for further details about the requirements, the\n questionnaire that UFST would like to have answered as part of the market dialogue\n and who UFST is.
\n
Internal identifier: Letter solutions Market Dialogue
\n
3.1.1 Purpose
Main nature of the contract: Services
\n
Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support
\n
Additional classification (cpv): 64216000 Electronic message and information services
\n
Additional classification (cpv): 64216100 Electronic message services
\n
Additional classification (cpv): 64216120 Electronic mail services
\n
Additional classification (cpv): 64216200 Electronic information services
\n
Additional classification (cpv): 72200000 Software programming and consultancy services
\n
Additional classification (cpv): 72210000 Programming services of packaged software products
\n
\n
3.1.2 Place of performance
Country: Denmark
\n
Anywhere in the given country
\n
\n
3.1.5 General information
Reserved participation: 
\n
Additional information: UFST invites potential vendors to participate in the market dialogue by filling in\n the questionnaire in the attached document (Appendix A – section 1.4 and 4). The questionnaire\n should be completed in English and must be submitted to Ismar.Pervan@ufst.dk. The\n deadline for submitting the completed questionnaire and requests for participation\n is the 4th of May 2025 23.59 (CET) Vendors are encouraged to provide complete and\n thorough answers as further follow up on each questionnaire cannot be expected. The\n vendors are encouraged to respond to the degree they find appropriate. The vendor\n may provide supplementary documentation and illustrations when answering the questionnaire.\n If provided, please ensure that any additional documentation is linked correctly to\n the appropriate question(s). The potential meetings are expected to be hold late May\n or early June 2025. UFST reserves the right to limit the number of dialogue meetings\n to 10. The selection of relevant respondents for the potential dialogue meetings will\n be based on the respondents’ answer to the questionnaire and the fulfilment of requirements.\n The selection of vendors for the dialogue meetings does not indicate that some vendors\n have provided better responses to the questionnaire than others, but rather reflects\n a cross-section of the market that UFST, based on the provided answers to the questionnaire,\n finds relevant for described need. The respondents in question will be informed of\n this decision no later than Friday 16th of May 2025. The potential dialogue meetings\n will take place as physical meetings at UFST’s location in Copenhagen (Osvald Helmuths\n vej 4, Frederiksberg 2000, Denmark) or as online meetings using Microsoft Teams. Each\n dialogue meeting will be with relevant representatives from UFST and the vendor. Two\n hours are set aside for each dialogue meeting. Each meeting is expected to follow\n this agenda: 1. Introduction to described need (10-15 minutes) 2. Vendor and solution\n presentation (60 minutes) 3. Questions and dialogue (45-50 minutes) The agenda of\n the potential dialogue meetings will be based on the topics mentioned in chapter 3\n and 4 in Appendix A, especially “Questions and Dialogue” part of the agenda.
\n
\n
3.1.6 Procurement documents
Address of the procurement documents: https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=429039&B= ,
\n
\n
3.1.9 Further information, mediation and review
Review organisation: Klagenævnet for Udbud
\n
Organisation providing additional information about the procurement procedure: Skatteforvaltningen
\n
Organisation providing offline access to the procurement documents: Skatteforvaltningen
\n
Organisation providing more information on the review procedures: Konkurrence- og Forbrugerstyrelsen
\n
\n
\n
\n
8 Organisations
8.1 ORG-0001
Official name: Skatteforvaltningen
\n
Registration number: 19552101
\n
Department: Udviklings- og Forenklingsstyrelsen
\n
Postal address: Osvald Helmuths Vej 4  
\n
Town: Frederiksberg
\n
Postcode: 2000
\n
Country subdivision (NUTS): Byen København (DK011)
\n
Country: Denmark
\n
Contact point: Ismar Pervan
\n
Email: ismar.pervan@ufst.dk
\n
Telephone: +45 72371812
\n
Internet address: https://ufst.dk/
\n
Buyer profile: https://eu.eu-supply.com/ctm/company/companyinformation/index/204762
\n
Roles of this organisation:
Buyer
\n
Organisation providing additional information about the procurement procedure
\n
Organisation providing offline access to the procurement documents
\n
\n
\n
8.1 ORG-0002
Official name: Klagenævnet for Udbud
\n
Registration number: 37795526
\n
Postal address: Nævnenes Hus, Toldboden 2  
\n
Town: Viborg
\n
Postcode: 8800
\n
Country subdivision (NUTS): Nordjylland (DK050)
\n
Country: Denmark
\n
Email: klfu@naevneneshus.dk
\n
Telephone: 72405600
\n
Internet address: https://erhvervsstyrelsen.dk/klagenaevnet-for-udbud
\n
Roles of this organisation:
Review organisation
\n
\n
\n
8.1 ORG-0003
Official name: Konkurrence- og Forbrugerstyrelsen
\n
Registration number: 10294819
\n
Postal address: Carl Jacobsens Vej 35  
\n
Town: Valby
\n
Postcode: 2500
\n
Country subdivision (NUTS): Byen København (DK011)
\n
Country: Denmark
\n
Email: kfst@kfst.dk
\n
Telephone: +45 3529100
\n
Internet address: http://www.kfst.dk
\n
Roles of this organisation:
Organisation providing more information on the review procedures
\n
\n
\n
8.1 ORG-0004
Official name: Mercell Holding ASA
\n
Registration number: 980921565
\n
Postal address: Askekroken 11  
\n
Town: Oslo
\n
Postcode: 0277
\n
Country subdivision (NUTS): Oslo (NO081)
\n
Country: Norway
\n
Contact point: eSender
\n
Email: publication@mercell.com
\n
Telephone: +47 21018800
\n
Fax: +47 21018801
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Internet address: http://mercell.com/
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Roles of this organisation:
TED eSender
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11 Notice information
11.1 Notice information
Notice identifier/version: 3938763a-3016-4e70-a8a1-3eff78e8c542 - 01
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Form type: Planning
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Notice type: Prior information notice or a periodic indicative notice used only for information
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Notice dispatch date: 11-04-2025 13:52 +00:00
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Notice dispatch date (eSender): 11-04-2025 14:01 +00:00
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Languages in which this notice is officially available: Danish 
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11.2 Publication information
Notice publication number: 00243531-2025
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OJ S issue number: 74/2025
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Publication date: 15-04-2025
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Estimated date of publication of a contract notice within this procedure: 16-04-2025
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\n \n","opsummeringDA":{"card":{"titel":"Market dialogue regarding Letter solutions","ordregiver":"Skatteforvaltningen","ordregiverId":"19552101","ordregiverIdDatavasket":"19552101","publiceringsdato":"2025-04-15+02:00","cpvKode":"72000000","cpvTitel":"It-tjenester: rådgivning, programmeludvikling, internet og support","formulartype":"Planlægning","formulartypeKode":"planning","tidsfrister":[],"alleOrdregivere":["Skatteforvaltningen"],"forventetOpstart":"16-04-2025","beskrivelse":"On behalf of the Danish Tax Administration, The IT and Development Agency of the Danish Ministry of Taxation (Danish: Udviklings- og Forenklingsstyrelsen, hereafter UFST) wish to hold a market survey to provide insights into whether a letter solution (i.e Customer Communication Management) can support the needs of the Danish Tax Administration in relation to end-to-end letter formation and dispatching. UFST is creating letters in three different ways: 1. Via batch processes, where data is transferred from a business system to a letter-generating system. 2. In the form of case manager with manual letter creation. 3. One-off letters in bulk mailing. With this market dialogue UFST seeks to gain important knowledge from potential vendors in the market that have experience from similar fields or solutions. UFST would also like to investigate wheter there is a standard solution on the market that can meet described needs for letter creation and mailing. UFST also appreciates to hear from vendors that do not intend to deliver the full solution, but only parts hereof. This market dialogue will primarily focus on letter creation via batch processes, but we are also interested in hearing about the vendors abilities in the other two types of letter creation. Please see the attached document (Appendix A) for further details about the requirements, the questionnaire that UFST would like to have answered as part of the market dialogue and who UFST is.","bkSubTypeKode":"4","bkSubType":"Forhåndsmeddelelse kun anvendt til informationsformål – det generelle direktiv","erAendring":false},"indholdsType":"HENTET_FRA_TED","sekundaereOrdregivere":[],"udforelsesstedNutsCode":[],"udforelsesstedSubLand":[],"udforelsesstedLand":["Danmark"],"udforelsesstedBy":[],"tilbudsfrister":[],"intressentfrister":[],"deltagelsefrister":[],"antalParts":1,"antalLots":0,"udbudsDokumenter":["https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=429039&B="]},"opsummeringEN":{"card":{"titel":"Market dialogue regarding Letter solutions","ordregiver":"Skatteforvaltningen","ordregiverId":"19552101","ordregiverIdDatavasket":"19552101","publiceringsdato":"2025-04-15+02:00","cpvKode":"72000000","cpvTitel":"IT services: consulting, software development, Internet and support","formulartype":"Planning","formulartypeKode":"planning","tidsfrister":[],"alleOrdregivere":["Skatteforvaltningen"],"forventetOpstart":"16-04-2025","beskrivelse":"On behalf of the Danish Tax Administration, The IT and Development Agency of the Danish Ministry of Taxation (Danish: Udviklings- og Forenklingsstyrelsen, hereafter UFST) wish to hold a market survey to provide insights into whether a letter solution (i.e Customer Communication Management) can support the needs of the Danish Tax Administration in relation to end-to-end letter formation and dispatching. UFST is creating letters in three different ways: 1. Via batch processes, where data is transferred from a business system to a letter-generating system. 2. In the form of case manager with manual letter creation. 3. One-off letters in bulk mailing. With this market dialogue UFST seeks to gain important knowledge from potential vendors in the market that have experience from similar fields or solutions. UFST would also like to investigate wheter there is a standard solution on the market that can meet described needs for letter creation and mailing. UFST also appreciates to hear from vendors that do not intend to deliver the full solution, but only parts hereof. This market dialogue will primarily focus on letter creation via batch processes, but we are also interested in hearing about the vendors abilities in the other two types of letter creation. Please see the attached document (Appendix A) for further details about the requirements, the questionnaire that UFST would like to have answered as part of the market dialogue and who UFST is.","bkSubTypeKode":"4","bkSubType":"Prior information notice used only for information – general directive","erAendring":false},"indholdsType":"HENTET_FRA_TED","sekundaereOrdregivere":[],"udforelsesstedNutsCode":[],"udforelsesstedSubLand":[],"udforelsesstedLand":["Denmark"],"udforelsesstedBy":[],"tilbudsfrister":[],"intressentfrister":[],"deltagelsefrister":[],"antalParts":1,"antalLots":0,"udbudsDokumenter":["https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=429039&B="]}}