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1 Køber
1.1 Køber
Officielt navn: Region Hovedstaden (Capital Region)
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Køberens retlige status: Regional myndighed
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Den ordregivende myndigheds aktiviteter: Sundhed
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1.1 Køber
Officielt navn: Region Midtjylland (Central Denmark Region)
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Køberens retlige status: Regional myndighed
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Den ordregivende myndigheds aktiviteter: Sundhed
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1.1 Køber
Officielt navn: Region Nordjylland (North Denmark Region)
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Køberens retlige status: Regional myndighed
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Den ordregivende myndigheds aktiviteter: Sundhed
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1.1 Køber
Officielt navn: Region Syddanmark (Southern Denmark Region)
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Køberens retlige status: Regional myndighed
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Den ordregivende myndigheds aktiviteter: Sundhed
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1.1 Køber
Officielt navn: Region Sjælland (Region Zealand)
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Køberens retlige status: Regional myndighed
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Den ordregivende myndigheds aktiviteter: Sundhed
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2 Procedure
2.1 Procedure
Titel: Contract for the supply of an Otological, Vestibular and Audiological Registration\n System (OVAR)
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Beskrivelse: A. The deliverables: As part of the deliverables, the Supplier is to develop, provide\n and implement a Otological, Vestibular and Audiological Registration System (the Application)\n for the hospitals covered in the Capital Region and to integrate the system to the\n Region’s existing systems. The deliverables must support the management of the following\n in particular: Patient data, patient appointments, examinations, patient records,\n ordering of products, stock management, entries, patient overview, patient lists,\n surgery, schemas, and statistics. As part of the deliverables, the supplier is to\n migrate data from the Capital Region’s existing solution to the new Application. B.\n Continuing Services The supplier is to provide ongoing support and maintenance af\n the Application. The maintenance includes, inter alia, ongoing and preventive maintenance,\n including (without limitation) in the form of new versions, releases and patches,\n as well as correction of faults. Support comprises, partly, the provision of technical\n support, for which the supplier is to provide a service desk for the contracting entity’s\n selected users for handling of third level support, partly, the handling of incidents.\n The supplier is furthermore required to deliver operation of the Application run on\n the Capital Region’s infrastructure. The operation of the Application includes database\n administration, provision of backup and restore descriptions, as well as assistance\n to the contracting entity with the establishment of operational monitoring of the\n Application. C. Ordered Services Ordered Services means further development deliverables\n and consultancy services. The supplier will be responsible for ensuring, on an ongoing\n basis, that the Application is developed to support the contracting entity’s business\n objectives and needs, including, for example, as a result of changed administrative\n practices and legislation, commercial desires, need for integrations for, for example,\n special solutions in the health sector and/or the regional area, as well as technological\n developments. The supplier will furthermore be responsible for assisting the contracting\n entity with optimising the Application, including to provide project management in\n optimisation projects and by preparing analyses and making recommendations in that\n regard. Ordered Services are provided at the contracting entity’s request. The Application\n is to be operated by the Capital Region, which makes the Application available to\n users in the Capital Region, Central Denmark Region, North Denmark Region, Southern\n Denmark Region and Region Zealand. Approx. 450,000 ENT examinations are carried out\n annually in all five regions in Denmark, including approx. 100,000-150,000 ENT examinations\n in the Capital Region. The Contract serves as a framework agreement, which will be\n awarded to one supplier. On award of the framework agreement, a supply agreement with\n the Capital Region (Supply Agreement 1), where the Application is established, will\n also be awarded. The specific model for award of the framework agreement and the supply\n agreement with the Capital Region is described in Appendix A of the tender specifications.\n Rollout of the Application to the other Regions (Central Denmark Region, the North\n Denmark Region, the Southern Denmark Region and Region Zealand) will also take place\n under a supply agreement within the scope of the framework agreement. Rollout of the\n Application to the other regions includes, inter alia, adaptation to the individual\n Region’s IT environment, configuration, conversion of data and training of selected\n Users.
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Identifikator for proceduren: ad8ebf64-09f1-4973-863a-c49198ff6578
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Tidligere bekendtgørelse: 159766-2023
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Intern identifikator: 4022466
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Udbudsprocedure: Udbud med forhandling/indkaldelse af tilbud med forudgående offentliggørelse
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Proceduren er en hasteprocedure: nej
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2.1.1 Formål
Kontraktens art: Tjenesteydelser
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Primær klassificering (cpv): 72000000 It-tjenester: rådgivning, programmeludvikling, internet og support
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Yderligere klassificering (cpv): 48100000 Branchespecifik programpakke
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Yderligere klassificering (cpv): 72200000 Programmering af software og konsulentvirksomhed
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Yderligere klassificering (cpv): 72230000 Udvikling af kundespecificeret programmel
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Yderligere klassificering (cpv): 72250000 System- og supporttjenester
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Yderligere klassificering (cpv): 72265000 Konfigurering af programmel
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Yderligere klassificering (cpv): 72268000 Levering af programmel
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2.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Vestjylland (DK041)
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Land: Danmark
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2.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Vest- og Sydsjælland (DK022)
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Land: Danmark
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2.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Nordjylland (DK050)
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Land: Danmark
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2.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Nordsjælland (DK013)
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Land: Danmark
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2.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Sydjylland (DK032)
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Land: Danmark
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2.1.3 Værdi
Anslået værdi eksklusiv moms: 27.000.000 Dansk krone
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2.1.4 Generelle oplysninger
Yderligere oplysninger: The total maximum quantity of the services to be provided under the framework agreement\n constitutes the obligations to fulfill the Supply Agreements (1 – 5), this including\n a maximum value of consultancy services and further development deliverables which\n is 50 % of the price for the deliverables and supply services. The difference between\n the estimated value and the maximum quantity is due to the uncertainty of the final\n value of the supply agreements. The estimated value thus reflects the contracting\n entity’s estimate of the expected purchase under the framework agreement, whereas\n the maximum quantity reflects the highest quantity of all contracts to be performed\n within the terms of the framework agreement. The value set out in section 6 (Results)\n i.e., 27.976.836, is the evaluation-technical price of the successful offer and thus\n does not reflect the final value of the framework agreemen, nor is the Contracting\n Entity obliged to make purchases corresponding to that value
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Retsgrundlag:
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Direktiv 2014/24/EU
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The Danish Public Procurement Act (Act no. 1564 of 15 December 2015, as amended) - The Danish Public Procurement Act implements the Public Procurement Directive (2014/24/EU)\n in Danish law.
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5 Delkontrakt
5.1 Teknisk ID for partiet: LOT-0000
Titel: Contract for the supply of an Otological, Vestibular and Audiological Registration\n System (OVAR)
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Beskrivelse: A. The deliverables: As part of the deliverables, the Supplier is to develop, provide\n and implement a Otological, Vestibular and Audiological Registration System (the Application)\n for the hospitals covered in the Capital Region and to integrate the system to the\n Region’s existing systems. The deliverables must support the management of the following\n in particular: Patient data, patient appointments, examinations, patient records,\n ordering of products, stock management, entries, patient overview, patient lists,\n surgery, schemas, and statistics. As part of the deliverables, the supplier is to\n migrate data from the Capital Region’s existing solution to the new Application. B.\n Continuing Services The supplier is to provide ongoing support and maintenance af\n the Application. The maintenance includes, inter alia, ongoing and preventive maintenance,\n including (without limitation) in the form of new versions, releases and patches,\n as well as correction of faults. Support comprises, partly, the provision of technical\n support, for which the supplier is to provide a service desk for the contracting entity’s\n selected users for handling of third level support, partly, the handling of incidents.\n The supplier is furthermore required to deliver operation of the Application run on\n the Capital Region’s infrastructure. The operation of the Application includes database\n administration, provision of backup and restore descriptions, as well as assistance\n to the contracting entity with the establishment of operational monitoring of the\n Application. C. Ordered Services Ordered Services means further development deliverables\n and consultancy services. The supplier will be responsible for ensuring, on an ongoing\n basis, that the Application is developed to support the contracting entity’s business\n objectives and needs, including, for example, as a result of changed administrative\n practices and legislation, commercial desires, need for integrations for, for example,\n special solutions in the health sector and/or the regional area, as well as technological\n developments. The supplier will furthermore be responsible for assisting the contracting\n entity with optimising the Application, including to provide project management in\n optimisation projects and by preparing analyses and making recommendations in that\n regard. Ordered Services are provided at the contracting entity’s request. The Application\n is to be operated by the Capital Region, which makes the Application available to\n users in the Capital Region, Central Denmark Region, North Denmark Region, Southern\n Denmark Region and Region Zealand. Approx. 450,000 ENT examinations are carried out\n annually in all five regions in Denmark, including approx. 100,000-150,000 ENT examinations\n in the Capital Region. The Contract serves as a framework agreement, which will be\n awarded to one supplier. On award of the framework agreement, a supply agreement with\n the Capital Region (Supply Agreement 1), where the Application is established, will\n also be awarded. The specific model for award of the framework agreement and the supply\n agreement with the Capital Region is described in Appendix A of the tender specifications.\n Rollout of the Application to the other Regions (Central Denmark Region, the North\n Denmark Region, the Southern Denmark Region and Region Zealand) will also take place\n under a supply agreement within the scope of the framework agreement. Rollout of the\n Application to the other regions includes, inter alia, adaptation to the individual\n Region’s IT environment, configuration, conversion of data and training of selected\n Users.
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Intern identifikator: 4022466
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5.1.1 Formål
Kontraktens art: Tjenesteydelser
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Primær klassificering (cpv): 72000000 It-tjenester: rådgivning, programmeludvikling, internet og support
\n
Yderligere klassificering (cpv): 48100000 Branchespecifik programpakke
\n
Yderligere klassificering (cpv): 72200000 Programmering af software og konsulentvirksomhed
\n
Yderligere klassificering (cpv): 72230000 Udvikling af kundespecificeret programmel
\n
Yderligere klassificering (cpv): 72250000 System- og supporttjenester
\n
Yderligere klassificering (cpv): 72265000 Konfigurering af programmel
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Yderligere klassificering (cpv): 72268000 Levering af programmel
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5.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Vestjylland (DK041)
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Land: Danmark
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Yderligere oplysninger: 
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5.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Vest- og Sydsjælland (DK022)
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Land: Danmark
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Yderligere oplysninger: 
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5.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Nordjylland (DK050)
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Land: Danmark
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Yderligere oplysninger: 
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5.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Nordsjælland (DK013)
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Land: Danmark
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Yderligere oplysninger: 
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5.1.2 Udførelsessted
Landespecifik underafdeling (NUTS): Sydjylland (DK032)
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Land: Danmark
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Yderligere oplysninger: 
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5.1.3 Anslået varighed
Varighed: 48 Måned
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5.1.5 Værdi
Anslået værdi eksklusiv moms: 27.000.000 Dansk krone
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5.1.6 Generelle oplysninger
Indkøbsprojekt, der ikke finansieres med EU-midler
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Udbuddet er omfattet af aftalen om offentlige udbud (GPA): nej
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Yderligere oplysninger: The total maximum quantity of the services to be provided under the framework agreement\n constitutes the obligations to fulfill the Supply Agreements (1 – 5), this including\n a maximum value of consultancy services and further development deliverables which\n is 50 % of the price for the deliverables and supply services. The difference between\n the estimated value and the maximum quantity is due to the uncertainty of the final\n value of the supply agreements. The estimated value thus reflects the contracting\n entity’s estimate of the expected purchase under the framework agreement, whereas\n the maximum quantity reflects the highest quantity of all contracts to be performed\n within the terms of the framework agreement. The value set out in section 6 (Results)\n i.e., 27.976.836, is the evaluation-technical price of the successful offer and thus\n does not reflect the final value of the framework agreemen, nor is the Contracting\n Entity obliged to make purchases corresponding to that value
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5.1.10 Tildelingskriterier
Kriterium:
Type: Pris
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Navn: Price
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Beskrivelse: Evaluated on the basis of the overall price for evaluation purposes ( “evaluation-technical\n price”)
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Vægtning (procentdel, præcis): 30
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Kriterium:
Type: Kvalitet
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Navn: Quality
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Beskrivelse: Evaluated on the basis of the following sub-sub-criteria: a. Registration of examinations\n (35 %) b. Electronic bookings (15 %) c. Patient overview (25 %) d. Statistics (15\n %) e. Roadmap (10 %)
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Vægtning (procentdel, præcis): 70
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5.1.12 Udbudsvilkår
Oplysninger om undersøgelsesfrister: Pursuant to section 7(2) of the Danish Consolidation (Act no. 593 of 2 June 2016,\n as amended) on the Complaints Board for Public Procurement, the following time-limits\n for filing a complaint apply: 1) Forty-five calendar days after the contracting entity\n has published a notice in the Official Journal of the European Union that the contracting\n entity has entered into a contract. The deadline is calculated from the day after\n the day when the notice was published. 2) Thirty calendar days calculated from the\n day after the day when the contracting entity has notified the candidates concerned\n that a contract based on a framework agreement with reopening of competition or a\n dynamic purchasing system has been entered into if the notification has included an\n explanation of the relevant grounds for the decision. 3) Six months after the contracting\n entity entered into a framework agreement calculated from the day after the day when\n the contracting entity notified the candidates and tenderers concerned, see section\n 2(2), or section 171(4) of the Public Procurement Act. The complainant must inform\n the contracting entity of the complaint in writing not later than simultaneously with\n the lodging of the complaint to the Complaints Board for Public Procurement stating\n whether the complaint has been lodged in the standstill period, see section 3(1) or\n (2). In cases where the complaint was not lodged within the standstill period, the\n complainant must furthermore indicate whether a suspensory effect of the complaint\n has been requested, see section 12(1). The Complaints Board for Public Procurement’s\n own guidance note concerning complaints is available on the Complaints Boards website.
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5.1.15 Teknikker
Rammeaftale:
Rammeaftale uden fornyet iværksættelse af konkurrence
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Oplysninger om det dynamiske indkøbssystem:
Intet dynamisk indkøbssystem
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5.1.16 Yderligere oplysninger, mægling og gennemgang
Organisation med ansvar for klager: Klagenævnet for Udbud
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Organisation, der leverer yderligere oplysninger om klageprocedurerne: Konkurrence- og Forbrugerstyrelsen
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Organisation, der undertegner kontrakten: Region Hovedstaden (Capital Region)
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TED eSender: Mercell Holding ASA
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6 Resultater
Værdien af alle kontrakter tildelt i denne meddelelse: 27.976.836 Dansk krone
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Rammeaftalens omtrentlige værdi: 27.976.836 Dansk krone
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6.1 Resultat delkontrakt-ID: LOT-0000
Der er udvalgt mindst én vinder.
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Rammeaftale:
Revurderet værdi af rammeaftalen: 27.976.836 Dansk krone
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6.1.2 Oplysninger om vinderne
Vinder:
Officielt navn: Innoforce Anstalt
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Tilbud:
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Tilbud – Identifikator: Innoforce Anstalt
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Identifikator for delkontrakt eller gruppe af delkontrakter: LOT-0000
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Værdien af resultatet: 27.976.836 Dansk krone
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Underentrepriseværdien er kendt: nej
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Underentrepriseprocentdelen er kendt: nej
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Kontraktoplysninger:
Identifikator for kontrakten: Contract for the supply of an Otological, Vestibular and Audiological Registration\n System (OVAR)
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Titel: Contract for the supply of an Otological, Vestibular and Audiological Registration\n System (OVAR)
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Dato for indgåelse af kontrakten: 27-10-2023
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Kontrakten tildeles som led i en rammeaftale: nej
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Organisation, der undertegner kontrakten: Region Hovedstaden (Capital Region)
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6.1.4 Statistiske oplysninger
Modtagne tilbud og ansøgninger om deltagelse:
Type modtagne indgivelser: Tilbud
Antal modtagne tilbud og ansøgninger om deltagelse: 2
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Type modtagne indgivelser: Tilbud fra mikrovirksomheder samt små eller mellemstore virksomheder
Antal modtagne tilbud og ansøgninger om deltagelse: 1
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Type modtagne indgivelser: Tilbud fra tilbudsgivere, der er registreret i andre EØS-lande end købers land
Antal modtagne tilbud og ansøgninger om deltagelse: 1
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Type modtagne indgivelser: Tilbud fra tilbudsgivere, der er registreret i lande uden for EØS
Antal modtagne tilbud og ansøgninger om deltagelse: 0
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Type modtagne indgivelser: Tilbud, der er indgivet ad elektronisk vej
Antal modtagne tilbud og ansøgninger om deltagelse: 2
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Udvalg af tilbud:
Værdien af det antagne tilbud med den laveste værdi: 26.932.184 Dansk krone
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Værdien af det antagne tilbud med den højeste værdi: 27.976.836 Dansk krone
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8 Organisationer
8.1 ORG-0001
Officielt navn: Region Hovedstaden (Capital Region)
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Registreringsnummer: 29190623
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Postadresse: Kongens Vænge 2  
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By: Hillerød
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Postnummer: 3400
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Landespecifik underafdeling (NUTS): Nordsjælland (DK013)
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Land: Danmark
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Kontaktpunkt: KAPS - Daniel Sørensen
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E-mail: regionh@regionh.dk
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Telefon: +45 20536170
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Internetadresse: https://www.regionh.dk/
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Køberprofil: https://eu.eu-supply.com/ctm/company/companyinformation/index/281426
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Denne organisations roller:
Køber
Gruppeleder
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Organisation, der undertegner kontrakten
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8.1 ORG-0002
Officielt navn: Klagenævnet for Udbud
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Registreringsnummer: 37795526
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Postadresse: Nævnenes Hus, Toldboden 2  
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By: Viborg
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Postnummer: 8800
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Land: Danmark
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E-mail: klfu@naevneneshus.dk
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Telefon: +45 72405600
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Denne organisations roller:
Organisation med ansvar for klager
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8.1 ORG-0003
Officielt navn: Konkurrence- og Forbrugerstyrelsen
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Registreringsnummer: 10294819
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Postadresse: Carl Jacobsens Vej 35  
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By: Valby
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Postnummer: 2500
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Land: Danmark
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E-mail: kfst@kfst.dk
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Telefon: +45 41715000
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Denne organisations roller:
Organisation, der leverer yderligere oplysninger om klageprocedurerne
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8.1 ORG-0004
Officielt navn: Region Midtjylland (Central Denmark Region)
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Registreringsnummer: 29190925
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Postadresse: Skottenborg 26  
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By: Viborg
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Postnummer: 8800
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Landespecifik underafdeling (NUTS): Vestjylland (DK041)
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Land: Danmark
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E-mail: kontakt@regionmidtjylland.dk
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Telefon: +45 78410000
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Internetadresse: https://www.rm.dk/
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Denne organisations roller:
Køber
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8.1 ORG-0005
Officielt navn: Region Nordjylland (North Denmark Region)
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Registreringsnummer: 29190941
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Postadresse: Niels Bohrs Vej 30  
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By: Aalborg Ø
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Postnummer: 9220
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Landespecifik underafdeling (NUTS): Nordjylland (DK050)
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Land: Danmark
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E-mail: region@rn.dk
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Telefon: +45 97648000
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Internetadresse: https://rn.dk/
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Denne organisations roller:
Køber
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8.1 ORG-0006
Officielt navn: Region Syddanmark (Southern Denmark Region)
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Registreringsnummer: 29190909
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Postadresse: Damhaven 12  
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By: Vejle
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Postnummer: 7100
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Landespecifik underafdeling (NUTS): Sydjylland (DK032)
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Land: Danmark
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E-mail: kontakt@rsyd.dk
\n
Telefon: +45 76631000
\n
Internetadresse: https://www.regionsyddanmark.dk
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Denne organisations roller:
Køber
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8.1 ORG-0007
Officielt navn: Region Sjælland (Region Zealand)
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Registreringsnummer: 29190658
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Postadresse: Alleen 15  
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By: Sorø
\n
Postnummer: 4180
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Landespecifik underafdeling (NUTS): Vest- og Sydsjælland (DK022)
\n
Land: Danmark
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E-mail: regionsjaelland@regionsjaelland.dk
\n
Telefon: +45 70155000
\n
Internetadresse: https://www.regionsjaelland.dk/
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Denne organisations roller:
Køber
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8.1 ORG-0008
Officielt navn: Innoforce Anstalt
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Den økonomiske operatørs størrelse: Mikrovirksomhed, lille eller mellemstor virksomhed
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Registreringsnummer: FL-0002.091.277-8
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Postadresse: Industriestrasse 56  
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By: Ruggell
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Postnummer: 9491
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Landespecifik underafdeling (NUTS): Liechtenstein (LI000)
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Land: Liechtenstein
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E-mail: info@innoforce.com
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Telefon: +423 3840100
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Internetadresse: https://www.innoforce.com/en/home/
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Denne organisations roller:
Tilbudsgiver
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Vinder af disse delkontrakter: LOT-0000
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8.1 ORG-0009
Officielt navn: Mercell Holding ASA
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Registreringsnummer: 980921565
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Postadresse: Askekroken 11  
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By: Oslo
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Postnummer: 0277
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Landespecifik underafdeling (NUTS): Oslo (NO081)
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Land: Norge
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Kontaktpunkt: eSender
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E-mail: publication@mercell.com
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Telefon: +47 21018800
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Fax: +47 21018801
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Internetadresse: http://mercell.com/
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Denne organisations roller:
TED eSender
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11 Oplysninger om bekendtgørelsen
11.1 Oplysninger om bekendtgørelsen
Identifikator for bekendtgørelsen: 2d3c65bc-68d3-4569-be3c-88f0a84912f1 - 01
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Formulartype: Resultater
\n
Bekendtgørelsestype: Bekendtgørelse om indgåede kontrakter eller koncessionstildeling – standardordningen
\n
Afsendelsesdato for bekendtgørelsen: 24-11-2023 14:25 +00:00
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Dato for afsendelse af bekendtgørelse (eSender): 24-11-2023 14:30 +00:00
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Sprog, som denne bekendtgørelse er officielt tilgængelig på: engelsk 
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11.2 Oplysninger om offentliggørelsen
Bekendtgørelsesnummer: 00723031-2023
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EUT-S-nummer: 229/2023
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Offentliggørelsesdato: 28-11-2023
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\n \n","htmlEN":"\n\n \n
1 Buyer
1.1 Buyer
Official name: Region Hovedstaden (Capital Region)
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Legal type of the buyer: Regional authority
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Activity of the contracting authority: Health
\n
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1.1 Buyer
Official name: Region Midtjylland (Central Denmark Region)
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Legal type of the buyer: Regional authority
\n
Activity of the contracting authority: Health
\n
\n
1.1 Buyer
Official name: Region Nordjylland (North Denmark Region)
\n
Legal type of the buyer: Regional authority
\n
Activity of the contracting authority: Health
\n
\n
1.1 Buyer
Official name: Region Syddanmark (Southern Denmark Region)
\n
Legal type of the buyer: Regional authority
\n
Activity of the contracting authority: Health
\n
\n
1.1 Buyer
Official name: Region Sjælland (Region Zealand)
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Legal type of the buyer: Regional authority
\n
Activity of the contracting authority: Health
\n
\n
\n
2 Procedure
2.1 Procedure
Title: Contract for the supply of an Otological, Vestibular and Audiological Registration\n System (OVAR)
\n
Description: A. The deliverables: As part of the deliverables, the Supplier is to develop, provide\n and implement a Otological, Vestibular and Audiological Registration System (the Application)\n for the hospitals covered in the Capital Region and to integrate the system to the\n Region’s existing systems. The deliverables must support the management of the following\n in particular: Patient data, patient appointments, examinations, patient records,\n ordering of products, stock management, entries, patient overview, patient lists,\n surgery, schemas, and statistics. As part of the deliverables, the supplier is to\n migrate data from the Capital Region’s existing solution to the new Application. B.\n Continuing Services The supplier is to provide ongoing support and maintenance af\n the Application. The maintenance includes, inter alia, ongoing and preventive maintenance,\n including (without limitation) in the form of new versions, releases and patches,\n as well as correction of faults. Support comprises, partly, the provision of technical\n support, for which the supplier is to provide a service desk for the contracting entity’s\n selected users for handling of third level support, partly, the handling of incidents.\n The supplier is furthermore required to deliver operation of the Application run on\n the Capital Region’s infrastructure. The operation of the Application includes database\n administration, provision of backup and restore descriptions, as well as assistance\n to the contracting entity with the establishment of operational monitoring of the\n Application. C. Ordered Services Ordered Services means further development deliverables\n and consultancy services. The supplier will be responsible for ensuring, on an ongoing\n basis, that the Application is developed to support the contracting entity’s business\n objectives and needs, including, for example, as a result of changed administrative\n practices and legislation, commercial desires, need for integrations for, for example,\n special solutions in the health sector and/or the regional area, as well as technological\n developments. The supplier will furthermore be responsible for assisting the contracting\n entity with optimising the Application, including to provide project management in\n optimisation projects and by preparing analyses and making recommendations in that\n regard. Ordered Services are provided at the contracting entity’s request. The Application\n is to be operated by the Capital Region, which makes the Application available to\n users in the Capital Region, Central Denmark Region, North Denmark Region, Southern\n Denmark Region and Region Zealand. Approx. 450,000 ENT examinations are carried out\n annually in all five regions in Denmark, including approx. 100,000-150,000 ENT examinations\n in the Capital Region. The Contract serves as a framework agreement, which will be\n awarded to one supplier. On award of the framework agreement, a supply agreement with\n the Capital Region (Supply Agreement 1), where the Application is established, will\n also be awarded. The specific model for award of the framework agreement and the supply\n agreement with the Capital Region is described in Appendix A of the tender specifications.\n Rollout of the Application to the other Regions (Central Denmark Region, the North\n Denmark Region, the Southern Denmark Region and Region Zealand) will also take place\n under a supply agreement within the scope of the framework agreement. Rollout of the\n Application to the other regions includes, inter alia, adaptation to the individual\n Region’s IT environment, configuration, conversion of data and training of selected\n Users.
\n
Procedure identifier: ad8ebf64-09f1-4973-863a-c49198ff6578
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Previous notice: 159766-2023
\n
Internal identifier: 4022466
\n
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
\n
The procedure is accelerated: no
\n
2.1.1 Purpose
Main nature of the contract: Services
\n
Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support
\n
Additional classification (cpv): 48100000 Industry specific software package
\n
Additional classification (cpv): 72200000 Software programming and consultancy services
\n
Additional classification (cpv): 72230000 Custom software development services
\n
Additional classification (cpv): 72250000 System and support services
\n
Additional classification (cpv): 72265000 Software configuration services
\n
Additional classification (cpv): 72268000 Software supply services
\n
\n
2.1.2 Place of performance
Country subdivision (NUTS): Vestjylland (DK041)
\n
Country: Denmark
\n
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2.1.2 Place of performance
Country subdivision (NUTS): Vest- og Sydsjælland (DK022)
\n
Country: Denmark
\n
\n
2.1.2 Place of performance
Country subdivision (NUTS): Nordjylland (DK050)
\n
Country: Denmark
\n
\n
2.1.2 Place of performance
Country subdivision (NUTS): Nordsjælland (DK013)
\n
Country: Denmark
\n
\n
2.1.2 Place of performance
Country subdivision (NUTS): Sydjylland (DK032)
\n
Country: Denmark
\n
\n
2.1.3 Value
Estimated value excluding VAT: 27.000.000 Danish krone
\n
\n
2.1.4 General information
Additional information: The total maximum quantity of the services to be provided under the framework agreement\n constitutes the obligations to fulfill the Supply Agreements (1 – 5), this including\n a maximum value of consultancy services and further development deliverables which\n is 50 % of the price for the deliverables and supply services. The difference between\n the estimated value and the maximum quantity is due to the uncertainty of the final\n value of the supply agreements. The estimated value thus reflects the contracting\n entity’s estimate of the expected purchase under the framework agreement, whereas\n the maximum quantity reflects the highest quantity of all contracts to be performed\n within the terms of the framework agreement. The value set out in section 6 (Results)\n i.e., 27.976.836, is the evaluation-technical price of the successful offer and thus\n does not reflect the final value of the framework agreemen, nor is the Contracting\n Entity obliged to make purchases corresponding to that value
\n
Legal basis:
\n
Directive 2014/24/EU
\n
The Danish Public Procurement Act (Act no. 1564 of 15 December 2015, as amended) - The Danish Public Procurement Act implements the Public Procurement Directive (2014/24/EU)\n in Danish law.
\n
\n
\n
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5 Lot
5.1 Lot technical ID: LOT-0000
Title: Contract for the supply of an Otological, Vestibular and Audiological Registration\n System (OVAR)
\n
Description: A. The deliverables: As part of the deliverables, the Supplier is to develop, provide\n and implement a Otological, Vestibular and Audiological Registration System (the Application)\n for the hospitals covered in the Capital Region and to integrate the system to the\n Region’s existing systems. The deliverables must support the management of the following\n in particular: Patient data, patient appointments, examinations, patient records,\n ordering of products, stock management, entries, patient overview, patient lists,\n surgery, schemas, and statistics. As part of the deliverables, the supplier is to\n migrate data from the Capital Region’s existing solution to the new Application. B.\n Continuing Services The supplier is to provide ongoing support and maintenance af\n the Application. The maintenance includes, inter alia, ongoing and preventive maintenance,\n including (without limitation) in the form of new versions, releases and patches,\n as well as correction of faults. Support comprises, partly, the provision of technical\n support, for which the supplier is to provide a service desk for the contracting entity’s\n selected users for handling of third level support, partly, the handling of incidents.\n The supplier is furthermore required to deliver operation of the Application run on\n the Capital Region’s infrastructure. The operation of the Application includes database\n administration, provision of backup and restore descriptions, as well as assistance\n to the contracting entity with the establishment of operational monitoring of the\n Application. C. Ordered Services Ordered Services means further development deliverables\n and consultancy services. The supplier will be responsible for ensuring, on an ongoing\n basis, that the Application is developed to support the contracting entity’s business\n objectives and needs, including, for example, as a result of changed administrative\n practices and legislation, commercial desires, need for integrations for, for example,\n special solutions in the health sector and/or the regional area, as well as technological\n developments. The supplier will furthermore be responsible for assisting the contracting\n entity with optimising the Application, including to provide project management in\n optimisation projects and by preparing analyses and making recommendations in that\n regard. Ordered Services are provided at the contracting entity’s request. The Application\n is to be operated by the Capital Region, which makes the Application available to\n users in the Capital Region, Central Denmark Region, North Denmark Region, Southern\n Denmark Region and Region Zealand. Approx. 450,000 ENT examinations are carried out\n annually in all five regions in Denmark, including approx. 100,000-150,000 ENT examinations\n in the Capital Region. The Contract serves as a framework agreement, which will be\n awarded to one supplier. On award of the framework agreement, a supply agreement with\n the Capital Region (Supply Agreement 1), where the Application is established, will\n also be awarded. The specific model for award of the framework agreement and the supply\n agreement with the Capital Region is described in Appendix A of the tender specifications.\n Rollout of the Application to the other Regions (Central Denmark Region, the North\n Denmark Region, the Southern Denmark Region and Region Zealand) will also take place\n under a supply agreement within the scope of the framework agreement. Rollout of the\n Application to the other regions includes, inter alia, adaptation to the individual\n Region’s IT environment, configuration, conversion of data and training of selected\n Users.
\n
Internal identifier: 4022466
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5.1.1 Purpose
Main nature of the contract: Services
\n
Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support
\n
Additional classification (cpv): 48100000 Industry specific software package
\n
Additional classification (cpv): 72200000 Software programming and consultancy services
\n
Additional classification (cpv): 72230000 Custom software development services
\n
Additional classification (cpv): 72250000 System and support services
\n
Additional classification (cpv): 72265000 Software configuration services
\n
Additional classification (cpv): 72268000 Software supply services
\n
\n
5.1.2 Place of performance
Country subdivision (NUTS): Vestjylland (DK041)
\n
Country: Denmark
\n
Additional information: 
\n
\n
5.1.2 Place of performance
Country subdivision (NUTS): Vest- og Sydsjælland (DK022)
\n
Country: Denmark
\n
Additional information: 
\n
\n
5.1.2 Place of performance
Country subdivision (NUTS): Nordjylland (DK050)
\n
Country: Denmark
\n
Additional information: 
\n
\n
5.1.2 Place of performance
Country subdivision (NUTS): Nordsjælland (DK013)
\n
Country: Denmark
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Additional information: 
\n
\n
5.1.2 Place of performance
Country subdivision (NUTS): Sydjylland (DK032)
\n
Country: Denmark
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Additional information: 
\n
\n
5.1.3 Estimated duration
Duration: 48 Month
\n
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5.1.5 Value
Estimated value excluding VAT: 27.000.000 Danish krone
\n
\n
5.1.6 General information
Procurement Project not financed with EU Funds.
\n
The procurement is covered by the Government Procurement Agreement (GPA): no
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Additional information: The total maximum quantity of the services to be provided under the framework agreement\n constitutes the obligations to fulfill the Supply Agreements (1 – 5), this including\n a maximum value of consultancy services and further development deliverables which\n is 50 % of the price for the deliverables and supply services. The difference between\n the estimated value and the maximum quantity is due to the uncertainty of the final\n value of the supply agreements. The estimated value thus reflects the contracting\n entity’s estimate of the expected purchase under the framework agreement, whereas\n the maximum quantity reflects the highest quantity of all contracts to be performed\n within the terms of the framework agreement. The value set out in section 6 (Results)\n i.e., 27.976.836, is the evaluation-technical price of the successful offer and thus\n does not reflect the final value of the framework agreemen, nor is the Contracting\n Entity obliged to make purchases corresponding to that value
\n
\n
5.1.10 Award criteria
Criterion:
Type: Price
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Name: Price
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Description: Evaluated on the basis of the overall price for evaluation purposes ( “evaluation-technical\n price”)
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Weight (percentage, exact): 30
\n
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Criterion:
Type: Quality
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Name: Quality
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Description: Evaluated on the basis of the following sub-sub-criteria: a. Registration of examinations\n (35 %) b. Electronic bookings (15 %) c. Patient overview (25 %) d. Statistics (15\n %) e. Roadmap (10 %)
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Weight (percentage, exact): 70
\n
\n
\n
5.1.12 Terms of procurement
Information about review deadlines: Pursuant to section 7(2) of the Danish Consolidation (Act no. 593 of 2 June 2016,\n as amended) on the Complaints Board for Public Procurement, the following time-limits\n for filing a complaint apply: 1) Forty-five calendar days after the contracting entity\n has published a notice in the Official Journal of the European Union that the contracting\n entity has entered into a contract. The deadline is calculated from the day after\n the day when the notice was published. 2) Thirty calendar days calculated from the\n day after the day when the contracting entity has notified the candidates concerned\n that a contract based on a framework agreement with reopening of competition or a\n dynamic purchasing system has been entered into if the notification has included an\n explanation of the relevant grounds for the decision. 3) Six months after the contracting\n entity entered into a framework agreement calculated from the day after the day when\n the contracting entity notified the candidates and tenderers concerned, see section\n 2(2), or section 171(4) of the Public Procurement Act. The complainant must inform\n the contracting entity of the complaint in writing not later than simultaneously with\n the lodging of the complaint to the Complaints Board for Public Procurement stating\n whether the complaint has been lodged in the standstill period, see section 3(1) or\n (2). In cases where the complaint was not lodged within the standstill period, the\n complainant must furthermore indicate whether a suspensory effect of the complaint\n has been requested, see section 12(1). The Complaints Board for Public Procurement’s\n own guidance note concerning complaints is available on the Complaints Boards website.
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5.1.15 Techniques
Framework agreement:
Framework agreement, without reopening of competition
\n
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Information about the dynamic purchasing system:
No dynamic purchase system
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5.1.16 Further information, mediation and review
Review organisation: Klagenævnet for Udbud
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Organisation providing more information on the review procedures: Konkurrence- og Forbrugerstyrelsen
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Organisation signing the contract: Region Hovedstaden (Capital Region)
\n
TED eSender: Mercell Holding ASA
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\n
6 Results
Value of all contracts awarded in this notice: 27.976.836 Danish krone
\n
Approximate value of the framework agreements: 27.976.836 Danish krone
\n
6.1 Result lot ldentifier: LOT-0000
At least one winner was chosen.
\n
Framework agreement:
Re-estimated value of the framework agreement: 27.976.836 Danish krone
\n
\n
6.1.2 Information about winners
Winner:
Official name: Innoforce Anstalt
\n
Tender:
\n
Tender identifier: Innoforce Anstalt
\n
Identifier of lot or group of lots: LOT-0000
\n
Value of the result: 27.976.836 Danish krone
\n
Subcontracting value is known: no
\n
Subcontracting percentage is known: no
\n
Contract information:
Identifier of the contract: Contract for the supply of an Otological, Vestibular and Audiological Registration\n System (OVAR)
\n
Title: Contract for the supply of an Otological, Vestibular and Audiological Registration\n System (OVAR)
\n
Date of the conclusion of the contract: 27-10-2023
\n
The contract is awarded within a framework agreement: no
\n
Organisation signing the contract: Region Hovedstaden (Capital Region)
\n
\n
\n
\n
6.1.4 Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
\n
\n
Type of received submissions: Tenders from micro, small or medium tenderers
Number of tenders or requests to participate received: 1
\n
\n
Type of received submissions: Tenders from tenderers registered in other European Economic Area countries than the country of the buyer
Number of tenders or requests to participate received: 1
\n
\n
Type of received submissions: Tenders from tenders registered in countries outside of the European Economic Area
Number of tenders or requests to participate received: 0
\n
\n
Type of received submissions: Tenders submitted electronically
Number of tenders or requests to participate received: 2
\n
\n
\n
Range of tenders:
Value of the lowest admissible tender: 26.932.184 Danish krone
\n
Value of the highest admissible tender: 27.976.836 Danish krone
\n
\n
\n
\n
\n
8 Organisations
8.1 ORG-0001
Official name: Region Hovedstaden (Capital Region)
\n
Registration number: 29190623
\n
Postal address: Kongens Vænge 2  
\n
Town: Hillerød
\n
Postcode: 3400
\n
Country subdivision (NUTS): Nordsjælland (DK013)
\n
Country: Denmark
\n
Contact point: KAPS - Daniel Sørensen
\n
Email: regionh@regionh.dk
\n
Telephone: +45 20536170
\n
Internet address: https://www.regionh.dk/
\n
Buyer profile: https://eu.eu-supply.com/ctm/company/companyinformation/index/281426
\n
Roles of this organisation:
Buyer
Group leader
\n
\n
Organisation signing the contract
\n
\n
\n
8.1 ORG-0002
Official name: Klagenævnet for Udbud
\n
Registration number: 37795526
\n
Postal address: Nævnenes Hus, Toldboden 2  
\n
Town: Viborg
\n
Postcode: 8800
\n
Country: Denmark
\n
Email: klfu@naevneneshus.dk
\n
Telephone: +45 72405600
\n
Roles of this organisation:
Review organisation
\n
\n
\n
8.1 ORG-0003
Official name: Konkurrence- og Forbrugerstyrelsen
\n
Registration number: 10294819
\n
Postal address: Carl Jacobsens Vej 35  
\n
Town: Valby
\n
Postcode: 2500
\n
Country: Denmark
\n
Email: kfst@kfst.dk
\n
Telephone: +45 41715000
\n
Roles of this organisation:
Organisation providing more information on the review procedures
\n
\n
\n
8.1 ORG-0004
Official name: Region Midtjylland (Central Denmark Region)
\n
Registration number: 29190925
\n
Postal address: Skottenborg 26  
\n
Town: Viborg
\n
Postcode: 8800
\n
Country subdivision (NUTS): Vestjylland (DK041)
\n
Country: Denmark
\n
Email: kontakt@regionmidtjylland.dk
\n
Telephone: +45 78410000
\n
Internet address: https://www.rm.dk/
\n
Roles of this organisation:
Buyer
\n
\n
\n
8.1 ORG-0005
Official name: Region Nordjylland (North Denmark Region)
\n
Registration number: 29190941
\n
Postal address: Niels Bohrs Vej 30  
\n
Town: Aalborg Ø
\n
Postcode: 9220
\n
Country subdivision (NUTS): Nordjylland (DK050)
\n
Country: Denmark
\n
Email: region@rn.dk
\n
Telephone: +45 97648000
\n
Internet address: https://rn.dk/
\n
Roles of this organisation:
Buyer
\n
\n
\n
8.1 ORG-0006
Official name: Region Syddanmark (Southern Denmark Region)
\n
Registration number: 29190909
\n
Postal address: Damhaven 12  
\n
Town: Vejle
\n
Postcode: 7100
\n
Country subdivision (NUTS): Sydjylland (DK032)
\n
Country: Denmark
\n
Email: kontakt@rsyd.dk
\n
Telephone: +45 76631000
\n
Internet address: https://www.regionsyddanmark.dk
\n
Roles of this organisation:
Buyer
\n
\n
\n
8.1 ORG-0007
Official name: Region Sjælland (Region Zealand)
\n
Registration number: 29190658
\n
Postal address: Alleen 15  
\n
Town: Sorø
\n
Postcode: 4180
\n
Country subdivision (NUTS): Vest- og Sydsjælland (DK022)
\n
Country: Denmark
\n
Email: regionsjaelland@regionsjaelland.dk
\n
Telephone: +45 70155000
\n
Internet address: https://www.regionsjaelland.dk/
\n
Roles of this organisation:
Buyer
\n
\n
\n
8.1 ORG-0008
Official name: Innoforce Anstalt
\n
Size of the economic operator: Micro, small, or medium
\n
Registration number: FL-0002.091.277-8
\n
Postal address: Industriestrasse 56  
\n
Town: Ruggell
\n
Postcode: 9491
\n
Country subdivision (NUTS): Liechtenstein (LI000)
\n
Country: Liechtenstein
\n
Email: info@innoforce.com
\n
Telephone: +423 3840100
\n
Internet address: https://www.innoforce.com/en/home/
\n
Roles of this organisation:
Tenderer
\n
Winner of these lots: LOT-0000
\n
\n
\n
8.1 ORG-0009
Official name: Mercell Holding ASA
\n
Registration number: 980921565
\n
Postal address: Askekroken 11  
\n
Town: Oslo
\n
Postcode: 0277
\n
Country subdivision (NUTS): Oslo (NO081)
\n
Country: Norway
\n
Contact point: eSender
\n
Email: publication@mercell.com
\n
Telephone: +47 21018800
\n
Fax: +47 21018801
\n
Internet address: http://mercell.com/
\n
Roles of this organisation:
TED eSender
\n
\n
\n
\n
11 Notice information
11.1 Notice information
Notice identifier/version: 2d3c65bc-68d3-4569-be3c-88f0a84912f1 - 01
\n
Form type: Result
\n
Notice type: Contract or concession award notice – standard regime
\n
Notice dispatch date: 24-11-2023 14:25 +00:00
\n
Notice dispatch date (eSender): 24-11-2023 14:30 +00:00
\n
Languages in which this notice is officially available: English 
\n
\n
11.2 Publication information
Notice publication number: 00723031-2023
\n
OJ S issue number: 229/2023
\n
Publication date: 28-11-2023
\n
\n
\n \n","opsummeringDA":{"card":{"titel":"Contract for the supply of an Otological, Vestibular and Audiological Registration System (OVAR)","ordregiver":"Region Hovedstaden (Capital Region)","ordregiverId":"29190623","ordregiverIdDatavasket":"29190623","publiceringsdato":"2023-11-28Z","cpvKode":"72000000","cpvTitel":"It-tjenester: rådgivning, programmeludvikling, internet og support","formulartype":"Resultater","formulartypeKode":"result","tidsfrister":[],"alleOrdregivere":["Region Hovedstaden (Capital Region)","Region Midtjylland (Central Denmark Region)","Region Nordjylland (North Denmark Region)","Region Syddanmark (Southern Denmark Region)","Region Sjælland (Region Zealand)"],"anslaaetVaerdi":"27000000","anslaaetVaerdiValuta":"DKK","beskrivelse":"A. The deliverables:\n\nAs part of the deliverables, the Supplier is to develop, provide and implement a Otological, Vestibular and Audiological Registration System (the Application) for the hospitals covered in the Capital Region and to integrate the system to the Region’s existing systems. The deliverables must support the management of the following in particular: Patient data, patient appointments, examinations, patient records, ordering of products, stock management, entries, patient overview, patient lists, surgery, schemas, and statistics. As part of the deliverables, the supplier is to migrate data from the Capital Region’s existing solution to the new Application.\n\nB. Continuing Services\n\nThe supplier is to provide ongoing support and maintenance af the Application. The maintenance includes, inter alia, ongoing and preventive maintenance, including (without limitation) in the form of new versions, releases and patches, as well as correction of faults. Support comprises, partly, the provision of technical support, for which the supplier is to provide a service desk for the contracting entity’s selected users for handling of third level support, partly, the handling of incidents. The supplier is furthermore required to deliver operation of the Application run on the Capital Region’s infrastructure. The operation of the Application includes database administration, provision of backup and restore descriptions, as well as assistance to the contracting entity with the establishment of operational monitoring of the Application.\n\nC. Ordered Services\n\nOrdered Services means further development deliverables and consultancy services. The supplier will be responsible for ensuring, on an ongoing basis, that the Application is developed to support the contracting entity’s business objectives and needs, including, for example, as a result of changed administrative practices and legislation, commercial desires, need for integrations for, for example, special solutions in the health sector and/or the regional area, as well as technological developments. The supplier will furthermore be responsible for assisting the contracting entity with optimising the Application, including to provide project management in optimisation projects and by preparing analyses and making recommendations in that regard. Ordered Services are provided at the contracting entity’s request.\n\nThe Application is to be operated by the Capital Region, which makes the Application available to users in the Capital Region, Central Denmark Region, North Denmark Region, Southern Denmark Region and Region Zealand. Approx. 450,000 ENT examinations are carried out annually in all five regions in Denmark, including approx. 100,000-150,000 ENT examinations in the Capital Region.\n\nThe Contract serves as a framework agreement, which will be awarded to one supplier. On award of the framework agreement, a supply agreement with the Capital Region (Supply Agreement 1), where the Application is established, will also be awarded. The specific model for award of the framework agreement and the supply agreement with the Capital Region is described in Appendix A of the tender specifications.\n\nRollout of the Application to the other Regions (Central Denmark Region, the North Denmark Region, the Southern Denmark Region and Region Zealand) will also take place under a supply agreement within the scope of the framework agreement. Rollout of the Application to the other regions includes, inter alia, adaptation to the individual Region’s IT environment, configuration, conversion of data and training of selected Users.","bkSubTypeKode":"29","bkSubType":"Bekendtgørelse om indgåede kontrakter – det generelle direktiv, standardordningen","erAendring":false},"indholdsType":"HENTET_FRA_TED","sekundaereOrdregivere":["Region Midtjylland (Central Denmark Region)","Region Nordjylland (North Denmark Region)","Region Syddanmark (Southern Denmark Region)","Region Sjælland (Region Zealand)"],"udforelsesstedNutsCode":["DK041","DK022","DK050","DK013","DK032"],"udforelsesstedSubLand":["Vestjylland","Vest- og Sydsjælland","Nordjylland","Nordsjælland","Sydjylland"],"udforelsesstedLand":["Danmark","Danmark","Danmark","Danmark","Danmark"],"udforelsesstedBy":[],"tilbudsfrister":[],"intressentfrister":[],"deltagelsefrister":[],"antalParts":0,"antalLots":1,"udbudsDokumenter":[]},"opsummeringEN":{"card":{"titel":"Contract for the supply of an Otological, Vestibular and Audiological Registration System (OVAR)","ordregiver":"Region Hovedstaden (Capital Region)","ordregiverId":"29190623","ordregiverIdDatavasket":"29190623","publiceringsdato":"2023-11-28Z","cpvKode":"72000000","cpvTitel":"IT services: consulting, software development, Internet and support","formulartype":"Result","formulartypeKode":"result","tidsfrister":[],"alleOrdregivere":["Region Hovedstaden (Capital Region)","Region Midtjylland (Central Denmark Region)","Region Nordjylland (North Denmark Region)","Region Syddanmark (Southern Denmark Region)","Region Sjælland (Region Zealand)"],"anslaaetVaerdi":"27000000","anslaaetVaerdiValuta":"DKK","beskrivelse":"A. The deliverables:\n\nAs part of the deliverables, the Supplier is to develop, provide and implement a Otological, Vestibular and Audiological Registration System (the Application) for the hospitals covered in the Capital Region and to integrate the system to the Region’s existing systems. The deliverables must support the management of the following in particular: Patient data, patient appointments, examinations, patient records, ordering of products, stock management, entries, patient overview, patient lists, surgery, schemas, and statistics. As part of the deliverables, the supplier is to migrate data from the Capital Region’s existing solution to the new Application.\n\nB. Continuing Services\n\nThe supplier is to provide ongoing support and maintenance af the Application. The maintenance includes, inter alia, ongoing and preventive maintenance, including (without limitation) in the form of new versions, releases and patches, as well as correction of faults. Support comprises, partly, the provision of technical support, for which the supplier is to provide a service desk for the contracting entity’s selected users for handling of third level support, partly, the handling of incidents. The supplier is furthermore required to deliver operation of the Application run on the Capital Region’s infrastructure. The operation of the Application includes database administration, provision of backup and restore descriptions, as well as assistance to the contracting entity with the establishment of operational monitoring of the Application.\n\nC. Ordered Services\n\nOrdered Services means further development deliverables and consultancy services. The supplier will be responsible for ensuring, on an ongoing basis, that the Application is developed to support the contracting entity’s business objectives and needs, including, for example, as a result of changed administrative practices and legislation, commercial desires, need for integrations for, for example, special solutions in the health sector and/or the regional area, as well as technological developments. The supplier will furthermore be responsible for assisting the contracting entity with optimising the Application, including to provide project management in optimisation projects and by preparing analyses and making recommendations in that regard. Ordered Services are provided at the contracting entity’s request.\n\nThe Application is to be operated by the Capital Region, which makes the Application available to users in the Capital Region, Central Denmark Region, North Denmark Region, Southern Denmark Region and Region Zealand. Approx. 450,000 ENT examinations are carried out annually in all five regions in Denmark, including approx. 100,000-150,000 ENT examinations in the Capital Region.\n\nThe Contract serves as a framework agreement, which will be awarded to one supplier. On award of the framework agreement, a supply agreement with the Capital Region (Supply Agreement 1), where the Application is established, will also be awarded. The specific model for award of the framework agreement and the supply agreement with the Capital Region is described in Appendix A of the tender specifications.\n\nRollout of the Application to the other Regions (Central Denmark Region, the North Denmark Region, the Southern Denmark Region and Region Zealand) will also take place under a supply agreement within the scope of the framework agreement. Rollout of the Application to the other regions includes, inter alia, adaptation to the individual Region’s IT environment, configuration, conversion of data and training of selected Users.","bkSubTypeKode":"29","bkSubType":"Contract award notice – general directive, standard regime","erAendring":false},"indholdsType":"HENTET_FRA_TED","sekundaereOrdregivere":["Region Midtjylland (Central Denmark Region)","Region Nordjylland (North Denmark Region)","Region Syddanmark (Southern Denmark Region)","Region Sjælland (Region Zealand)"],"udforelsesstedNutsCode":["DK041","DK022","DK050","DK013","DK032"],"udforelsesstedSubLand":["Vestjylland","Vest- og Sydsjælland","Nordjylland","Nordsjælland","Sydjylland"],"udforelsesstedLand":["Denmark","Denmark","Denmark","Denmark","Denmark"],"udforelsesstedBy":[],"tilbudsfrister":[],"intressentfrister":[],"deltagelsefrister":[],"antalParts":0,"antalLots":1,"udbudsDokumenter":[]}}