{"bekendtgoerelseNoegle":{"noticeId":{"value":"2a92756c-8de2-4d41-bc8d-6d4562d4abf8"},"noticeVersion":{"value":"01"},"noticePublicationNumber":{"value":"00635124-2025"}},"htmlDA":"\n\n \n
1 Køber
1.1 Køber
Officielt navn: Trafikselskabet Movia
\n
Køberens retlige status: Offentlig virksomhed
\n
Den ordregivende myndigheds aktivitet: Generelle offentlige tjenesteydelser
\n
\n
1.1 Køber
Officielt navn: Nordjyllands Trafikselskab
\n
Køberens retlige status: Offentlig virksomhed
\n
Den ordregivende myndigheds aktivitet: Generelle offentlige tjenesteydelser
\n
\n
1.1 Køber
Officielt navn: Sydtrafik
\n
Køberens retlige status: Offentlig virksomhed
\n
Den ordregivende myndigheds aktivitet: Generelle offentlige tjenesteydelser
\n
\n
1.1 Køber
Officielt navn: FynBus
\n
Køberens retlige status: Offentlig virksomhed
\n
Den ordregivende myndigheds aktivitet: Generelle offentlige tjenesteydelser
\n
\n
\n
2 Procedure
2.1 Procedure
Titel: It solution for bus-on-demand
\n
Beskrivelse: The contract concerns the delivery of an IT solution, provided as “Software as a Service,”\n to support the operation of bus-on-demand services (“Nærbus”) as well as fixed-route\n operations.Bus-on-demand is a flexible transport concept in which smaller buses operate\n between existing stops without a fixed timetable and only when booked by passengers.The\n purpose of this Contract is to provide Customer with a Solution based on a “Software\n as a Service” to support the operation of bus-on-demand service (“Nærbus”). Nærbus\n is a flexible transportation concept in which smaller buses operate between existing\n stops without a fixed timetable and only when booked by passengers. The Nærbus-service\n aims to improve public transport coverage and efficiency in rural areas by allowing\n buses to operate at times and frequencies aligned with actual demand, while avoiding\n unnecessary trips.Nærbus may either supplement or replace regular scheduled services,\n in whole or in part, depending on operational and passenger needs. The Solution shall\n enable the booking, planning, and execution of trips for passengers, drivers, operators,\n traffic controllers, and other relevant user groups, and shall support integration\n with the Customer’s existing systems, including Rejseplan/Rejsekort, the Transport\n Management System (TMS), and Movia Business Intelligence (BI).
\n
Identifikator for proceduren: bdf979be-25ad-4e06-aa33-292970ae5442
\n
Intern ID: 266348854
\n
Udbudsprocedure: Udbud med forhandling/indkaldelse af tilbud med forudgående offentliggørelse
\n
Proceduren er en hasteprocedure: nej
\n
Hovedpunkterne i proceduren: The procurement is conducted as a negotiated procedure with prior call for competition\n in accordance with the Utilities Directive (Directive 2014/25/EU).Only pre-qualified\n tenderers may submit tenders. The Contracting Authorities — Movia, Nordjyllands Trafikselskab,\n Sydtrafik, and FynBus — ensure compliance with EU procurement rules, including the\n principles of transparency, equal treatment, and proportionality.Tenderers bear the\n risk of compliance with the tender documents, as non-compliant or unclear submissions\n may be disqualified. The procedure is managed electronically via the Mercell e-sourcing\n platform and published in the Official Journal of the European Union (TED).
\n
2.1.1 Formål
Kontraktens hovedformål: Tjenesteydelser
\n
Primær klassifikation (cpv): 72212445 Udvikling af programmel til håndtering af kundeoplysninger og -relationer (CRM)
\n
Supplerende klassifikation (cpv): 72210000 Programmeringsservice i forbindelse med programmelpakker
\n
Supplerende klassifikation (cpv): 72211000 Programmeringsservice i forbindelse med systemer og brugerprogrammel
\n
Supplerende klassifikation (cpv): 72212000 Programmeringsservice i forbindelse med applikationsprogrammel
\n
\n
2.1.2 Udførelsessted
Land: Danmark
\n
Hvor som helst i det pågældende land
\n
\n
2.1.3 Værdi
Anslået værdi eksklusiv moms: 10.000.000 Dansk krone
\n
\n
2.1.4 Generelle oplysninger
Retsgrundlag:
\n
Direktiv 2014/24/EU
\n
\n
\n
\n
5 Delkontrakt
5.1 Teknisk ID for delkontrakten: LOT-0000
Titel: It solution for bus-on-demand
\n
Beskrivelse: The contract concerns the delivery of an IT solution, provided as “Software as a Service,”\n to support the operation of bus-on-demand services (“Nærbus”) as well as fixed-route\n operations.Bus-on-demand is a flexible transport concept in which smaller buses operate\n between existing stops without a fixed timetable and only when booked by passengers.The\n purpose of this Contract is to provide Customer with a Solution based on a “Software\n as a Service” to support the operation of bus-on-demand service (“Nærbus”). Nærbus\n is a flexible transportation concept in which smaller buses operate between existing\n stops without a fixed timetable and only when booked by passengers. The Nærbus-service\n aims to improve public transport coverage and efficiency in rural areas by allowing\n buses to operate at times and frequencies aligned with actual demand, while avoiding\n unnecessary trips.Nærbus may either supplement or replace regular scheduled services,\n in whole or in part, depending on operational and passenger needs. The Solution shall\n enable the booking, planning, and execution of trips for passengers, drivers, operators,\n traffic controllers, and other relevant user groups, and shall support integration\n with the Customer’s existing systems, including Rejseplan/Rejsekort, the Transport\n Management System (TMS), and Movia Business Intelligence (BI).
\n
Intern ID: 266348854
\n
5.1.1 Formål
Kontraktens hovedformål: Tjenesteydelser
\n
Primær klassifikation (cpv): 72212445 Udvikling af programmel til håndtering af kundeoplysninger og -relationer (CRM)
\n
Supplerende klassifikation (cpv): 72210000 Programmeringsservice i forbindelse med programmelpakker
\n
Supplerende klassifikation (cpv): 72211000 Programmeringsservice i forbindelse med systemer og brugerprogrammel
\n
Supplerende klassifikation (cpv): 72212000 Programmeringsservice i forbindelse med applikationsprogrammel
\n
Valgmuligheder:
Beskrivelse af optioner: In addition to Movia acting as the Customer and contracting party, the following public\n transport companies may at any time during the duration period of the Contract, on\n a voluntary basis, enter into a contract with the Supplier:

1) Nordjyllands\n Trafikselskab
John F. Kennedys Plads 1T, 3. sal, 9000 Aalborg
CVR. nr. 30015940

2)\n Sydtrafik
Banegårdspladsen 5, 6600 Vejen
CVR. nr. 29942897

3) FynBus
Tolderlundsvej\n 9, 5000 Odense C
CVR. nr. 29979944
\n
\n
\n
5.1.2 Udførelsessted
Land: Danmark
\n
Hvor som helst i det pågældende land
\n
Yderligere oplysninger: 
\n
\n
5.1.3 Anslået varighed
Varighed: 96 Måned
\n
\n
5.1.4 Fornyelse
Højeste antal fornyelser: 0
\n
\n
5.1.5 Værdi
Anslået værdi eksklusiv moms: 10.000.000 Dansk krone
\n
Rammeaftalens maksimumværdi: 15.000.000 Dansk krone
\n
\n
5.1.6 Generelle oplysninger
Reserveret deltagelse: Deltagelse uden forbehold.
\n
Indkøbsprojekt, der ikke finansieres med EU-midler
\n
Udbuddet er omfattet af aftalen om offentlige udbud (GPA): nej
\n
Dette udbud er også egnet for små og mellemstore virksomheder (SMV'er): ja
\n
\n
5.1.10 Tildelingskriterier
Kriterium:
Type: Pris
\n
Navn: Price
\n
Beskrivelse: Price
\n
Kategori for tildelingskriteriet tærskel: Vægtning (procentdel, præcis)
Tildelingskriterium talværdi: 35
\n
\n
\n
Kriterium:
Type: Kvalitet
\n
Navn: Ease of use for passengers through fulfilment of workflow requirements
\n
Beskrivelse: Ease of use for passengers through fulfilment of workflow requirements
\n
Kategori for tildelingskriteriet tærskel: Vægtning (procentdel, præcis)
Tildelingskriterium talværdi: 35
\n
\n
\n
Kriterium:
Type: Kvalitet
\n
Navn: Plan for system implementation, support (SLA) and change management
\n
Beskrivelse: Ease of use for passengers through fulfilment of workflow requirements
\n
Kategori for tildelingskriteriet tærskel: Vægtning (procentdel, præcis)
Tildelingskriterium talværdi: 30
\n
\n
\n
\n
5.1.11 Udbudsdokumenter
Sprog, som udbudsdokumenterne er officielt tilgængelige på: engelsk
\n
Adresse på udbudsdokumenterne: https://permalink.mercell.com/266348854.aspx
\n
\n
5.1.12 Udbudsvilkår
Vilkår for indgivelse:
Elektronisk indgivelse: Påkrævet
\n
Indgivelsesadresse: https://permalink.mercell.com/266348854.aspx
\n
Sprog, som tilbud og ansøgninger om deltagelse kan indgives på: dansk, engelsk
\n
Elektronisk katalog: Ikke tilladt
\n
Alternative tilbud: Ikke tilladt
\n
Tilbudsgivere kan indgive mere end ét tilbud: Ikke tilladt
\n
Frist for modtagelse af anmodninger om deltagelse: 28-10-2025 11:00 +00:00
\n
\n
Betingelser for kontraktens udførelse:
Udførelsen af kontrakten skal ske inden for rammerne af programmer for beskyttet beskæftigelse: Nej
\n
Der kræves en fortrolighedsaftale: nej
\n
Elektronisk fakturering: Påkrævet
\n
Der vil blive anvendt elektronisk bestilling: ja
\n
Der vil blive anvendt elektronisk betaling: ja
\n
\n
\n
5.1.15 Teknikker
Rammeaftale:
Rammeaftale uden fornyet iværksættelse af konkurrence
\n
Det maksimale antal deltagere: 1
\n
Begrundelse for rammeaftalens varighed: 8 years, as permitted under the Utilities Directive
\n
\n
Oplysninger om det dynamiske indkøbssystem:
Intet dynamisk indkøbssystem
\n
\n
\n
5.1.16 Yderligere oplysninger, mægling og gennemgang
Organisation med ansvar for klager: Klagenævnet for Udbud - Nævnenes Hus
\n
Oplysninger om klagefrister: I henhold til LBK nr. 593 af 2.6.2016 om Klagenævnet for Udbud med senere ændringer,\n gælder følgende frister for indgivelse af klage:

Klage over udbud eller beslutninger\n omfattet af udbudslovens afsnit II, som ikke er omfattet af lovens stk. 1, skal, jf.\n lovens § 7, stk. 2, være indgivet til Klagenævnet for Udbud inden:

45 kalenderdage\n efter at ordregiveren har offentliggjort en bekendtgørelse i Den Europæiske Unions\n Tidende om, at ordregiveren har indgået en kontrakt. Fristen regnes fra dagen efter\n den dag, hvor bekendtgørelsen er blevet offentliggjort;

30 kalenderdage regnet\n fra dagen efter den dag, hvor ordregiveren har underrettet de berørte tilbudsgivere\n om, at en kontrakt baseret på en rammeaftale med genåbning af konkurrencen eller et\n dynamisk indkøbssystem er indgået, hvis underretningen har angivet en begrundelse\n for beslutningen;

6 måneder efter at ordregiveren har indgået en rammeaftale\n regnet fra dagen efter den dag, hvor ordregiveren har underrettet de berørte ansøgere\n og tilbudsgivere, jf. § 2, stk. 2, eller udbudslovens § 171, stk. 4;

20 kalenderdage\n regnet fra dagen efter at ordregiveren har meddelt sin beslutning, jf. udbudslovens\n § 185, stk. 2, 2. pkt.

Har en ordregiver fulgt proceduren i lovens § 4, for\n at sikre, at en kontrakt ikke erklæres for uden virkning, jf. lovens § 7, stk. 3,\n skal en klage over, at ordregiveren i strid med udbudsdirektivet har indgået en kontrakt\n uden forudgående offentliggørelse af en udbudsbekendtgørelse i Den Europæiske Unions\n Tidende, være indgivet til Klagenævnet for Udbud inden 30 kalenderdage regnet fra\n dagen efter den dag, hvor ordregiveren har offentliggjort en bekendtgørelse i Den\n Europæiske Unions Tidende om, at ordregiveren har indgået en kontrakt, forudsat at\n bekendtgørelsen indeholder begrundelsen for ordregiverens beslutning om at tildele\n kontrakten uden forudgående offentliggørelse af en udbudsbekendtgørelse i Den Europæiske\n Unions Tidende.

Senest samtidig med at en klage indgives til Klagenævnet\n for Udbud, skal klageren, jf. lovens § 6, stk. 4, skriftligt underrette ordregiveren\n om, at klage indgives til Klagenævnet for Udbud, og om, hvorvidt klagen er indgivet\n i standstill-perioden, jf. § 3, stk. 1 eller 2, eller i den periode på 10 kalenderdage,\n som er fastsat i § 4, stk. 1, nr. 2. I tilfælde, hvor klagen ikke er indgivet i de\n nævnte perioder, skal klageren tillige angive, hvorvidt der begæres opsættende virkning,\n jf. lovens § 12, stk. 1.
\n
Organisation, der leverer yderligere oplysninger om klageprocedurerne: Konkurrence- og Forbrugerstyrelsen
\n
Organisation, der modtager ansøgninger om deltagelse: Trafikselskabet Movia
\n
Organisation, der behandler tilbud: Trafikselskabet Movia
\n
\n
\n
\n
8 Organisationer
8.1 ORG-0001
Officielt navn: Trafikselskabet Movia
\n
Registreringsnummer: 29896569
\n
Postadresse: GL. Køge Landevej 3  
\n
By: Valby
\n
Postnummer: 2500
\n
Landsdel (NUTS): Byen København (DK011)
\n
Land: Danmark
\n
Enhed: Tuana Shuan
\n
E-mail: tsh@moviatrafik.dk
\n
Telefon: +45 36 13 20 30
\n
Internetadresse: http://www.moviatrafik.dk/omos/Pages/Omos.aspx
\n
Denne organisations roller:
Køber
Gruppeleder
\n
\n
Organisation, der modtager ansøgninger om deltagelse
\n
Organisation, der behandler tilbud
\n
\n
\n
8.1 ORG-0002
Officielt navn: Klagenævnet for Udbud - Nævnenes Hus
\n
Registreringsnummer: 37795526
\n
Postadresse: Toldboden 2  
\n
By: Viborg
\n
Postnummer: 8800
\n
Landsdel (NUTS): Vestjylland (DK041)
\n
Land: Danmark
\n
E-mail: klfu@naevneneshus.dk
\n
Telefon: +45 72405600
\n
Fax: +45 33307799
\n
Internetadresse: http://www.naevneneshus.dk
\n
Denne organisations roller:
Organisation med ansvar for klager
\n
\n
\n
8.1 ORG-0003
Officielt navn: Konkurrence- og Forbrugerstyrelsen
\n
Registreringsnummer: 10294819
\n
Postadresse: Carl Jacobsens Vej 35  
\n
By: Valby
\n
Postnummer: 2500
\n
Landsdel (NUTS): Byen København (DK011)
\n
Land: Danmark
\n
E-mail: kfst@kfst.dk
\n
Telefon: +45 41715000
\n
Fax: +45 41715100
\n
Internetadresse: http://www.kfst.dk
\n
Denne organisations roller:
Organisation, der leverer yderligere oplysninger om klageprocedurerne
\n
\n
\n
8.1 ORG-0004
Officielt navn: Nordjyllands Trafikselskab
\n
Registreringsnummer: 30015940
\n
Postadresse: John F. Kennedys Plads 1T, 3. sal  
\n
By: Aalborg
\n
Postnummer: 9000
\n
Landsdel (NUTS): Nordjylland (DK050)
\n
Land: Danmark
\n
E-mail: kir@moviatrafik.dk
\n
Telefon: +45 36 13 17 37
\n
Denne organisations roller:
Køber
\n
\n
\n
8.1 ORG-0005
Officielt navn: Sydtrafik
\n
Registreringsnummer: 29942897
\n
Postadresse: Banegårdspladsen 5  
\n
By: Vejen
\n
Postnummer: 6600
\n
Landsdel (NUTS): Sydjylland (DK032)
\n
Land: Danmark
\n
E-mail: kir@moviatrafik.dk
\n
Telefon: +45 36 13 17 37
\n
Denne organisations roller:
Køber
\n
\n
\n
8.1 ORG-0006
Officielt navn: FynBus
\n
Registreringsnummer: 29979944
\n
Postadresse: Tolderlundsvej 9  
\n
By: Odense
\n
Postnummer: 5000
\n
Landsdel (NUTS): Fyn (DK031)
\n
Land: Danmark
\n
E-mail: kir@moviatrafik.dk
\n
Telefon: +45 36 13 17 37
\n
Denne organisations roller:
Køber
\n
\n
\n
8.1 ORG-0007
Officielt navn: Mercell Holding ASA
\n
Registreringsnummer: 980921565
\n
Postadresse: Askekroken 11  
\n
By: Oslo
\n
Postnummer: 0277
\n
Landsdel (NUTS): Oslo (NO081)
\n
Land: Norge
\n
Enhed: eSender
\n
E-mail: publication@mercell.com
\n
Telefon: +47 21018800
\n
Fax: +47 21018801
\n
Internetadresse: http://mercell.com/
\n
Denne organisations roller:
TED eSender
\n
\n
\n
\n
Oplysninger om bekendtgørelsen
Bekendtgørelsens ID: 2a92756c-8de2-4d41-bc8d-6d4562d4abf8 - 01
\n
Formulartype: Konkurrencevilkår
\n
Bekendtgørelsestype: Udbuds- eller koncessionsbekendtgørelse – standardordningen
\n
Afsendelsesdato for bekendtgørelsen: 25-09-2025 20:11 +00:00
\n
Dato for afsendelse af bekendtgørelsen (eSender): 25-09-2025 20:11 +00:00
\n
Bekendtgørelsens officielle sprog: dansk 
\n
Bekendtgørelsesnummer: 00635124-2025
\n
EUT-S-nummer: 186/2025
\n
Offentliggørelsesdato: 29-09-2025
\n
\n \n","htmlEN":"\n\n \n
1 Buyer
1.1 Buyer
Official name: Trafikselskabet Movia
\n
Legal type of the buyer: Public undertaking
\n
Activity of the contracting authority: General public services
\n
\n
1.1 Buyer
Official name: Nordjyllands Trafikselskab
\n
Legal type of the buyer: Public undertaking
\n
Activity of the contracting authority: General public services
\n
\n
1.1 Buyer
Official name: Sydtrafik
\n
Legal type of the buyer: Public undertaking
\n
Activity of the contracting authority: General public services
\n
\n
1.1 Buyer
Official name: FynBus
\n
Legal type of the buyer: Public undertaking
\n
Activity of the contracting authority: General public services
\n
\n
\n
2 Procedure
2.1 Procedure
Title: It solution for bus-on-demand
\n
Description: The contract concerns the delivery of an IT solution, provided as “Software as a Service,”\n to support the operation of bus-on-demand services (“Nærbus”) as well as fixed-route\n operations.Bus-on-demand is a flexible transport concept in which smaller buses operate\n between existing stops without a fixed timetable and only when booked by passengers.The\n purpose of this Contract is to provide Customer with a Solution based on a “Software\n as a Service” to support the operation of bus-on-demand service (“Nærbus”). Nærbus\n is a flexible transportation concept in which smaller buses operate between existing\n stops without a fixed timetable and only when booked by passengers. The Nærbus-service\n aims to improve public transport coverage and efficiency in rural areas by allowing\n buses to operate at times and frequencies aligned with actual demand, while avoiding\n unnecessary trips.Nærbus may either supplement or replace regular scheduled services,\n in whole or in part, depending on operational and passenger needs. The Solution shall\n enable the booking, planning, and execution of trips for passengers, drivers, operators,\n traffic controllers, and other relevant user groups, and shall support integration\n with the Customer’s existing systems, including Rejseplan/Rejsekort, the Transport\n Management System (TMS), and Movia Business Intelligence (BI).
\n
Procedure identifier: bdf979be-25ad-4e06-aa33-292970ae5442
\n
Internal identifier: 266348854
\n
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
\n
The procedure is accelerated: no
\n
Main features of the procedure: The procurement is conducted as a negotiated procedure with prior call for competition\n in accordance with the Utilities Directive (Directive 2014/25/EU).Only pre-qualified\n tenderers may submit tenders. The Contracting Authorities — Movia, Nordjyllands Trafikselskab,\n Sydtrafik, and FynBus — ensure compliance with EU procurement rules, including the\n principles of transparency, equal treatment, and proportionality.Tenderers bear the\n risk of compliance with the tender documents, as non-compliant or unclear submissions\n may be disqualified. The procedure is managed electronically via the Mercell e-sourcing\n platform and published in the Official Journal of the European Union (TED).
\n
2.1.1 Purpose
Main nature of the contract: Services
\n
Main classification (cpv): 72212445 Customer Relation Management software development services
\n
Additional classification (cpv): 72210000 Programming services of packaged software products
\n
Additional classification (cpv): 72211000 Programming services of systems and user software
\n
Additional classification (cpv): 72212000 Programming services of application software
\n
\n
2.1.2 Place of performance
Country: Denmark
\n
Anywhere in the given country
\n
\n
2.1.3 Value
Estimated value excluding VAT: 10.000.000 Danish krone
\n
\n
2.1.4 General information
Legal basis:
\n
Directive 2014/24/EU
\n
\n
\n
\n
5 Lot
5.1 Lot technical ID: LOT-0000
Title: It solution for bus-on-demand
\n
Description: The contract concerns the delivery of an IT solution, provided as “Software as a Service,”\n to support the operation of bus-on-demand services (“Nærbus”) as well as fixed-route\n operations.Bus-on-demand is a flexible transport concept in which smaller buses operate\n between existing stops without a fixed timetable and only when booked by passengers.The\n purpose of this Contract is to provide Customer with a Solution based on a “Software\n as a Service” to support the operation of bus-on-demand service (“Nærbus”). Nærbus\n is a flexible transportation concept in which smaller buses operate between existing\n stops without a fixed timetable and only when booked by passengers. The Nærbus-service\n aims to improve public transport coverage and efficiency in rural areas by allowing\n buses to operate at times and frequencies aligned with actual demand, while avoiding\n unnecessary trips.Nærbus may either supplement or replace regular scheduled services,\n in whole or in part, depending on operational and passenger needs. The Solution shall\n enable the booking, planning, and execution of trips for passengers, drivers, operators,\n traffic controllers, and other relevant user groups, and shall support integration\n with the Customer’s existing systems, including Rejseplan/Rejsekort, the Transport\n Management System (TMS), and Movia Business Intelligence (BI).
\n
Internal identifier: 266348854
\n
5.1.1 Purpose
Main nature of the contract: Services
\n
Main classification (cpv): 72212445 Customer Relation Management software development services
\n
Additional classification (cpv): 72210000 Programming services of packaged software products
\n
Additional classification (cpv): 72211000 Programming services of systems and user software
\n
Additional classification (cpv): 72212000 Programming services of application software
\n
Options:
Description of the options: In addition to Movia acting as the Customer and contracting party, the following public\n transport companies may at any time during the duration period of the Contract, on\n a voluntary basis, enter into a contract with the Supplier:

1) Nordjyllands\n Trafikselskab
John F. Kennedys Plads 1T, 3. sal, 9000 Aalborg
CVR. nr. 30015940

2)\n Sydtrafik
Banegårdspladsen 5, 6600 Vejen
CVR. nr. 29942897

3) FynBus
Tolderlundsvej\n 9, 5000 Odense C
CVR. nr. 29979944
\n
\n
\n
5.1.2 Place of performance
Country: Denmark
\n
Anywhere in the given country
\n
Additional information: 
\n
\n
5.1.3 Estimated duration
Duration: 96 Month
\n
\n
5.1.4 Renewal
Maximum renewals: 0
\n
\n
5.1.5 Value
Estimated value excluding VAT: 10.000.000 Danish krone
\n
Maximum value of the framework agreement: 15.000.000 Danish krone
\n
\n
5.1.6 General information
Reserved participation: Participation is not reserved.
\n
Procurement Project not financed with EU Funds.
\n
The procurement is covered by the Government Procurement Agreement (GPA): no
\n
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
\n
\n
5.1.10 Award criteria
Criterion:
Type: Price
\n
Name: Price
\n
Description: Price
\n
Category of award threshold criterion: Weight (percentage, exact)
Award criterion number: 35
\n
\n
\n
Criterion:
Type: Quality
\n
Name: Ease of use for passengers through fulfilment of workflow requirements
\n
Description: Ease of use for passengers through fulfilment of workflow requirements
\n
Category of award threshold criterion: Weight (percentage, exact)
Award criterion number: 35
\n
\n
\n
Criterion:
Type: Quality
\n
Name: Plan for system implementation, support (SLA) and change management
\n
Description: Ease of use for passengers through fulfilment of workflow requirements
\n
Category of award threshold criterion: Weight (percentage, exact)
Award criterion number: 30
\n
\n
\n
\n
5.1.11 Procurement documents
Languages in which the procurement documents are officially available: English
\n
Address of the procurement documents: https://permalink.mercell.com/266348854.aspx
\n
\n
5.1.12 Terms of procurement
Terms of submission:
Electronic submission: Required
\n
Address for submission: https://permalink.mercell.com/266348854.aspx
\n
Languages in which tenders or requests to participate may be submitted: Danish, English
\n
Electronic catalogue: Not allowed
\n
Variants: Not allowed
\n
Tenderers may submit more than one tender: Not allowed
\n
Deadline for receipt of requests to participate: 28-10-2025 11:00 +00:00
\n
\n
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
\n
A non-disclosure agreement is required: no
\n
Electronic invoicing: Required
\n
Electronic ordering will be used: yes
\n
Electronic payment will be used: yes
\n
\n
\n
5.1.15 Techniques
Framework agreement:
Framework agreement, without reopening of competition
\n
Maximum number of participants: 1
\n
Justification for the duration of the framework agreement: 8 years, as permitted under the Utilities Directive
\n
\n
Information about the dynamic purchasing system:
No dynamic purchase system
\n
\n
\n
5.1.16 Further information, mediation and review
Review organisation: Klagenævnet for Udbud - Nævnenes Hus
\n
Information about review deadlines: I henhold til LBK nr. 593 af 2.6.2016 om Klagenævnet for Udbud med senere ændringer,\n gælder følgende frister for indgivelse af klage:

Klage over udbud eller beslutninger\n omfattet af udbudslovens afsnit II, som ikke er omfattet af lovens stk. 1, skal, jf.\n lovens § 7, stk. 2, være indgivet til Klagenævnet for Udbud inden:

45 kalenderdage\n efter at ordregiveren har offentliggjort en bekendtgørelse i Den Europæiske Unions\n Tidende om, at ordregiveren har indgået en kontrakt. Fristen regnes fra dagen efter\n den dag, hvor bekendtgørelsen er blevet offentliggjort;

30 kalenderdage regnet\n fra dagen efter den dag, hvor ordregiveren har underrettet de berørte tilbudsgivere\n om, at en kontrakt baseret på en rammeaftale med genåbning af konkurrencen eller et\n dynamisk indkøbssystem er indgået, hvis underretningen har angivet en begrundelse\n for beslutningen;

6 måneder efter at ordregiveren har indgået en rammeaftale\n regnet fra dagen efter den dag, hvor ordregiveren har underrettet de berørte ansøgere\n og tilbudsgivere, jf. § 2, stk. 2, eller udbudslovens § 171, stk. 4;

20 kalenderdage\n regnet fra dagen efter at ordregiveren har meddelt sin beslutning, jf. udbudslovens\n § 185, stk. 2, 2. pkt.

Har en ordregiver fulgt proceduren i lovens § 4, for\n at sikre, at en kontrakt ikke erklæres for uden virkning, jf. lovens § 7, stk. 3,\n skal en klage over, at ordregiveren i strid med udbudsdirektivet har indgået en kontrakt\n uden forudgående offentliggørelse af en udbudsbekendtgørelse i Den Europæiske Unions\n Tidende, være indgivet til Klagenævnet for Udbud inden 30 kalenderdage regnet fra\n dagen efter den dag, hvor ordregiveren har offentliggjort en bekendtgørelse i Den\n Europæiske Unions Tidende om, at ordregiveren har indgået en kontrakt, forudsat at\n bekendtgørelsen indeholder begrundelsen for ordregiverens beslutning om at tildele\n kontrakten uden forudgående offentliggørelse af en udbudsbekendtgørelse i Den Europæiske\n Unions Tidende.

Senest samtidig med at en klage indgives til Klagenævnet\n for Udbud, skal klageren, jf. lovens § 6, stk. 4, skriftligt underrette ordregiveren\n om, at klage indgives til Klagenævnet for Udbud, og om, hvorvidt klagen er indgivet\n i standstill-perioden, jf. § 3, stk. 1 eller 2, eller i den periode på 10 kalenderdage,\n som er fastsat i § 4, stk. 1, nr. 2. I tilfælde, hvor klagen ikke er indgivet i de\n nævnte perioder, skal klageren tillige angive, hvorvidt der begæres opsættende virkning,\n jf. lovens § 12, stk. 1.
\n
Organisation providing more information on the review procedures: Konkurrence- og Forbrugerstyrelsen
\n
Organisation receiving requests to participate: Trafikselskabet Movia
\n
Organisation processing tenders: Trafikselskabet Movia
\n
\n
\n
\n
8 Organisations
8.1 ORG-0001
Official name: Trafikselskabet Movia
\n
Registration number: 29896569
\n
Postal address: GL. Køge Landevej 3  
\n
Town: Valby
\n
Postcode: 2500
\n
Country subdivision (NUTS): Byen København (DK011)
\n
Country: Denmark
\n
Contact point: Tuana Shuan
\n
Email: tsh@moviatrafik.dk
\n
Telephone: +45 36 13 20 30
\n
Internet address: http://www.moviatrafik.dk/omos/Pages/Omos.aspx
\n
Roles of this organisation:
Buyer
Group leader
\n
\n
Organisation receiving requests to participate
\n
Organisation processing tenders
\n
\n
\n
8.1 ORG-0002
Official name: Klagenævnet for Udbud - Nævnenes Hus
\n
Registration number: 37795526
\n
Postal address: Toldboden 2  
\n
Town: Viborg
\n
Postcode: 8800
\n
Country subdivision (NUTS): Vestjylland (DK041)
\n
Country: Denmark
\n
Email: klfu@naevneneshus.dk
\n
Telephone: +45 72405600
\n
Fax: +45 33307799
\n
Internet address: http://www.naevneneshus.dk
\n
Roles of this organisation:
Review organisation
\n
\n
\n
8.1 ORG-0003
Official name: Konkurrence- og Forbrugerstyrelsen
\n
Registration number: 10294819
\n
Postal address: Carl Jacobsens Vej 35  
\n
Town: Valby
\n
Postcode: 2500
\n
Country subdivision (NUTS): Byen København (DK011)
\n
Country: Denmark
\n
Email: kfst@kfst.dk
\n
Telephone: +45 41715000
\n
Fax: +45 41715100
\n
Internet address: http://www.kfst.dk
\n
Roles of this organisation:
Organisation providing more information on the review procedures
\n
\n
\n
8.1 ORG-0004
Official name: Nordjyllands Trafikselskab
\n
Registration number: 30015940
\n
Postal address: John F. Kennedys Plads 1T, 3. sal  
\n
Town: Aalborg
\n
Postcode: 9000
\n
Country subdivision (NUTS): Nordjylland (DK050)
\n
Country: Denmark
\n
Email: kir@moviatrafik.dk
\n
Telephone: +45 36 13 17 37
\n
Roles of this organisation:
Buyer
\n
\n
\n
8.1 ORG-0005
Official name: Sydtrafik
\n
Registration number: 29942897
\n
Postal address: Banegårdspladsen 5  
\n
Town: Vejen
\n
Postcode: 6600
\n
Country subdivision (NUTS): Sydjylland (DK032)
\n
Country: Denmark
\n
Email: kir@moviatrafik.dk
\n
Telephone: +45 36 13 17 37
\n
Roles of this organisation:
Buyer
\n
\n
\n
8.1 ORG-0006
Official name: FynBus
\n
Registration number: 29979944
\n
Postal address: Tolderlundsvej 9  
\n
Town: Odense
\n
Postcode: 5000
\n
Country subdivision (NUTS): Fyn (DK031)
\n
Country: Denmark
\n
Email: kir@moviatrafik.dk
\n
Telephone: +45 36 13 17 37
\n
Roles of this organisation:
Buyer
\n
\n
\n
8.1 ORG-0007
Official name: Mercell Holding ASA
\n
Registration number: 980921565
\n
Postal address: Askekroken 11  
\n
Town: Oslo
\n
Postcode: 0277
\n
Country subdivision (NUTS): Oslo (NO081)
\n
Country: Norway
\n
Contact point: eSender
\n
Email: publication@mercell.com
\n
Telephone: +47 21018800
\n
Fax: +47 21018801
\n
Internet address: http://mercell.com/
\n
Roles of this organisation:
TED eSender
\n
\n
\n
\n
Notice information
Notice identifier/version: 2a92756c-8de2-4d41-bc8d-6d4562d4abf8 - 01
\n
Form type: Competition
\n
Notice type: Contract or concession notice – standard regime
\n
Notice dispatch date: 25-09-2025 20:11 +00:00
\n
Notice dispatch date (eSender): 25-09-2025 20:11 +00:00
\n
Languages in which this notice is officially available: Danish 
\n
Notice publication number: 00635124-2025
\n
OJ S issue number: 186/2025
\n
Publication date: 29-09-2025
\n
\n \n","opsummeringDA":{"card":{"titel":"It solution for bus-on-demand","ordregiver":"Trafikselskabet Movia","ordregiverId":"ORG-29896569","ordregiverIdDatavasket":"29896569","publiceringsdato":"2025-09-29+02:00","cpvKode":"72212445","cpvTitel":"Udvikling af programmel til håndtering af kundeoplysninger og -relationer (CRM)","formulartype":"Konkurrencevilkår","formulartypeKode":"competition","tidsfrister":["2025-10-28T11:00:00Z"],"alleOrdregivere":["Trafikselskabet Movia","Nordjyllands Trafikselskab","Sydtrafik","FynBus"],"anslaaetVaerdi":"10000000.00","anslaaetVaerdiValuta":"DKK","beskrivelse":"The contract concerns the delivery of an IT solution, provided as “Software as a Service,” to support the operation of bus-on-demand services (“Nærbus”) as well as fixed-route operations.Bus-on-demand is a flexible transport concept in which smaller buses operate between existing stops without a fixed timetable and only when booked by passengers.The purpose of this Contract is to provide Customer with a Solution based on a “Software as a Service” to support the operation of bus-on-demand service (“Nærbus”). Nærbus is a flexible transportation concept in which smaller buses operate between existing stops without a fixed timetable and only when booked by passengers. The Nærbus-service aims to improve public transport coverage and efficiency in rural areas by allowing buses to operate at times and frequencies aligned with actual demand, while avoiding unnecessary trips.Nærbus may either supplement or replace regular scheduled services, in whole or in part, depending on operational and passenger needs. The Solution shall enable the booking, planning, and execution of trips for passengers, drivers, operators, traffic controllers, and other relevant user groups, and shall support integration with the Customer’s existing systems, including Rejseplan/Rejsekort, the Transport Management System (TMS), and Movia Business Intelligence (BI).","bkSubTypeKode":"16","bkSubType":"Udbudsbekendtgørelse – det generelle direktiv, standardordningen","erAendring":false},"indholdsType":"HENTET_FRA_TED","sekundaereOrdregivere":["Nordjyllands Trafikselskab","Sydtrafik","FynBus"],"udforelsesstedNutsCode":[],"udforelsesstedSubLand":[],"udforelsesstedLand":["Danmark"],"udforelsesstedBy":[],"tilbudsfrister":[],"intressentfrister":[],"deltagelsefrister":["2025-10-28T11:00:00Z"],"svarfrister":[],"antalParts":0,"antalLots":1,"udbudsDokumenter":["https://permalink.mercell.com/266348854.aspx"]},"opsummeringEN":{"card":{"titel":"It solution for bus-on-demand","ordregiver":"Trafikselskabet Movia","ordregiverId":"ORG-29896569","ordregiverIdDatavasket":"29896569","publiceringsdato":"2025-09-29+02:00","cpvKode":"72212445","cpvTitel":"Customer Relation Management software development services","formulartype":"Competition","formulartypeKode":"competition","tidsfrister":["2025-10-28T11:00:00Z"],"alleOrdregivere":["Trafikselskabet Movia","Nordjyllands Trafikselskab","Sydtrafik","FynBus"],"anslaaetVaerdi":"10000000.00","anslaaetVaerdiValuta":"DKK","beskrivelse":"The contract concerns the delivery of an IT solution, provided as “Software as a Service,” to support the operation of bus-on-demand services (“Nærbus”) as well as fixed-route operations.Bus-on-demand is a flexible transport concept in which smaller buses operate between existing stops without a fixed timetable and only when booked by passengers.The purpose of this Contract is to provide Customer with a Solution based on a “Software as a Service” to support the operation of bus-on-demand service (“Nærbus”). Nærbus is a flexible transportation concept in which smaller buses operate between existing stops without a fixed timetable and only when booked by passengers. The Nærbus-service aims to improve public transport coverage and efficiency in rural areas by allowing buses to operate at times and frequencies aligned with actual demand, while avoiding unnecessary trips.Nærbus may either supplement or replace regular scheduled services, in whole or in part, depending on operational and passenger needs. The Solution shall enable the booking, planning, and execution of trips for passengers, drivers, operators, traffic controllers, and other relevant user groups, and shall support integration with the Customer’s existing systems, including Rejseplan/Rejsekort, the Transport Management System (TMS), and Movia Business Intelligence (BI).","bkSubTypeKode":"16","bkSubType":"Contract notice – general directive, standard regime","erAendring":false},"indholdsType":"HENTET_FRA_TED","sekundaereOrdregivere":["Nordjyllands Trafikselskab","Sydtrafik","FynBus"],"udforelsesstedNutsCode":[],"udforelsesstedSubLand":[],"udforelsesstedLand":["Denmark"],"udforelsesstedBy":[],"tilbudsfrister":[],"intressentfrister":[],"deltagelsefrister":["2025-10-28T11:00:00Z"],"svarfrister":[],"antalParts":0,"antalLots":1,"udbudsDokumenter":["https://permalink.mercell.com/266348854.aspx"]}}